Magnolia Hospice Care, LLC
91% would definitely recommend
75/ 100
Heart to Heart Hospice of West Houston
Hospice · 2930 Cypress Grove Meadows Drive, Suite 200, Houston, TX 77014
Family caregiver survey rating
43/ 100
Average
At a glance
- Ownership
- Other
- Medicare-certified
- Since 05/24/2016 · CCN 741624
- Rank in Houston
- #15 of 167 hospices
- Rank in Texas
- #287 of 584 scored hospices
- Average daily census
- 76 patients
- County
- Harris
- Service area
- 99 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 99.5% | 94.7% | 96.2% | Better |
| Visits in the last days of life | 44.1% | — | 48.3% | Worse |
| Hospice Care Index (0-10) | 10 | 8.4 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 1 of 7 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 78% | 81% | 82% | Worse |
| Always provided timely help | 74% | 77% | 78% | Worse |
| Always treated patient with respect | 89% | 90% | 91% | Worse |
| Right amount of emotional and spiritual support | 92% | 89% | 91% | About the same |
| Always got help for pain and symptoms | 79% | 76% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 79% | 81% | 83% | Worse |
| Would definitely recommend | 82% | 83% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 4 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 1.4% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 69.2% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 13.8% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 24.6% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 10.8% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 3.1% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $10,874 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 9.8 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 13.4% | — | 9.6% | Better |
| Visits near death (% of decedents) | 90.5% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer22%
Dementia31%
Stroke7%
Heart/circulatory disease13%
Respiratory disease17%
Other conditions10%
Where care is provided
Private home35%
Assisted living41%
Nursing facility20%
Inpatient hospital1%
Inpatient hospice unit1%
Other1%
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (99)
77004, 77007, 77008, 77009, 77014, 77016, 77018, 77020, 77021, 77022, 77024, 77026, 77032, 77035, 77037, 77038, 77039, 77040, 77041, 77043, 77044, 77049, 77050, 77055, 77056, 77057, 77060, 77064, 77065, 77066, 77067, 77068, 77069, 77070, 77071, 77072, 77073, 77074, 77076, 77077, 77078, 77079, 77080, 77082, 77083, 77084, 77086, 77088, 77089, 77090, 77091, 77092, 77093, 77094, 77095, 77096, 77269, 77301, 77318, 77320, 77328, 77331, 77339, 77354, 77355, 77356, 77358, 77362, 77363, 77373, 77375, 77377, 77379, 77380, 77382, 77388, 77389, 77396, 77406, 77410, 77423, 77429, 77433, 77441, 77445, 77446, 77447, 77449, 77450, 77466, 77474, 77479, 77484, 77493, 77494, 77530, 77554, 77573, 77833
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Frequently asked questions
Is Heart to Heart Hospice of West Houston Medicare-certified?
Yes. Heart to Heart Hospice of West Houston (CMS Certification Number 741624) has been Medicare-certified since 05/24/2016, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Heart to Heart Hospice of West Houston compare to other hospices in Houston?
Heart to Heart Hospice of West Houston ranks #15 of 167 hospices based in Houston on the Scorecard score, with 3 stars.
What areas does Heart to Heart Hospice of West Houston serve?
Heart to Heart Hospice of West Houston reports serving 99 ZIP codes to CMS, including 77004, 77007, 77008, 77009, 77014. Call (832) 478-5534 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heart to Heart Hospice of West Houston. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.