90/ 100
Not rated
New Century Hospice of Austin
Hospice · 12012 Technology Blvd Ste 201, Austin, TX 78727
Family caregiver survey rating
32/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 07/20/2005 · CCN 671502
- Rank in Austin
- #16 of 25 hospices
- Rank in Texas
- #403 of 584 scored hospices
- Average daily census
- 142 patients
- County
- Travis
- Service area
- 104 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 98.1% | 94.7% | 96.2% | Better |
| Visits in the last days of life | 64.1% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 8.4 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 0 of 7 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 76% | 81% | 82% | Worse |
| Always provided timely help | 69% | 77% | 78% | Worse |
| Always treated patient with respect | 88% | 90% | 91% | Worse |
| Right amount of emotional and spiritual support | 89% | 89% | 91% | Worse |
| Always got help for pain and symptoms | 65% | 76% | 76% | Worse |
| Rated hospice 9 or 10 out of 10 | 79% | 81% | 83% | Worse |
| Would definitely recommend | 82% | 83% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 4 of 10 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.3% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 27.9% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 8% | — | 7.3% | About the same |
| Late live discharges (% live discharges) (lower is better) | 45.5% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 8% | — | 8.5% | About the same |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 0.9% | — | 2.1% | Better |
| Per-beneficiary spending ($) (lower is better) | $16,090 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 11.6 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 7.6% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 94.9% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer22%
Dementia21%
Stroke10%
Heart/circulatory disease25%
Respiratory disease11%
Other conditions11%
Where care is provided
Private home43%
Assisted living17%
Nursing facility38%
Skilled nursing facility1%
Location and service area
ZIP codes served (104)
76502, 76504, 76511, 76513, 76522, 76525, 76528, 76539, 76541, 76542, 76543, 76544, 76548, 76549, 76550, 76557, 76559, 76570, 76574, 76579, 76656, 76691, 76824, 76853, 76877, 76885, 77082, 77901, 78130, 78218, 78602, 78605, 78606, 78607, 78608, 78609, 78610, 78611, 78613, 78617, 78620, 78621, 78626, 78628, 78633, 78634, 78636, 78639, 78641, 78642, 78643, 78645, 78652, 78653, 78654, 78657, 78660, 78663, 78664, 78665, 78666, 78669, 78672, 78676, 78681, 78702, 78704, 78705, 78717, 78719, 78721, 78722, 78723, 78724, 78726, 78727, 78728, 78729, 78731, 78732, 78734, 78735, 78736, 78737, 78738, 78741, 78744, 78745, 78746, 78748, 78749, 78750, 78751, 78752, 78753, 78754, 78757, 78758, 78759, 78833, 78940, 78957, 78959, 79605
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Frequently asked questions
Is New Century Hospice of Austin Medicare-certified?
Yes. New Century Hospice of Austin (CMS Certification Number 671502) has been Medicare-certified since 07/20/2005, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does New Century Hospice of Austin compare to other hospices in Austin?
New Century Hospice of Austin ranks #16 of 25 hospices based in Austin on the Scorecard score, with 3 stars.
What areas does New Century Hospice of Austin serve?
New Century Hospice of Austin reports serving 104 ZIP codes to CMS, including 76502, 76504, 76511, 76513, 76522. Call (512) 342-8288 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with New Century Hospice of Austin. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.