90/ 100
Not rated
Heart to Heart Hospice of Austin Ltd
Hospice · 4009 Banister Lane, Suite 100, Austin, TX 78704
Family caregiver survey rating
39/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 03/08/2006 · CCN 671529
- Rank in Austin
- #11 of 25 hospices
- Rank in Texas
- #328 of 584 scored hospices
- Average daily census
- 78 patients
- County
- Travis
- Service area
- 89 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 99.6% | 94.7% | 96.2% | Better |
| Visits in the last days of life | 69.9% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 9 | 8.4 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 1 of 7 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 76% | 81% | 82% | Worse |
| Always provided timely help | 71% | 77% | 78% | Worse |
| Always treated patient with respect | 90% | 90% | 91% | About the same |
| Right amount of emotional and spiritual support | 87% | 89% | 91% | Worse |
| Always got help for pain and symptoms | 69% | 76% | 76% | Worse |
| Rated hospice 9 or 10 out of 10 | 86% | 81% | 83% | Better |
| Would definitely recommend | 85% | 83% | 85% | About the same |
Hospice Care Index details
Claims-based indicators: better than the national average on 2 of 10 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.2% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 65.3% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 17% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 36.2% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 17% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 4.3% | — | 2.1% | Worse |
| Per-beneficiary spending ($) (lower is better) | $20,141 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 8.8 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 9.1% | — | 9.6% | About the same |
| Visits near death (% of decedents) | 94.2% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer16%
Dementia40%
Stroke9%
Heart/circulatory disease15%
Respiratory disease10%
Other conditions11%
Where care is provided
Private home33%
Assisted living16%
Nursing facility51%
Location and service area
ZIP codes served (89)
76501, 76502, 76504, 76513, 76520, 76522, 76530, 76537, 76541, 76542, 76543, 76548, 76549, 76550, 76569, 76570, 76571, 76574, 76579, 76656, 78602, 78605, 78610, 78611, 78612, 78613, 78615, 78617, 78620, 78621, 78626, 78628, 78633, 78634, 78640, 78641, 78642, 78645, 78652, 78653, 78659, 78660, 78662, 78664, 78665, 78666, 78667, 78669, 78681, 78701, 78702, 78703, 78704, 78705, 78720, 78721, 78723, 78724, 78727, 78729, 78730, 78731, 78732, 78733, 78734, 78735, 78736, 78737, 78738, 78739, 78741, 78742, 78744, 78745, 78746, 78747, 78748, 78749, 78751, 78752, 78753, 78754, 78757, 78758, 78759, 78942, 78947, 78953, 78957
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Frequently asked questions
Is Heart to Heart Hospice of Austin Ltd Medicare-certified?
Yes. Heart to Heart Hospice of Austin Ltd (CMS Certification Number 671529) has been Medicare-certified since 03/08/2006, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Heart to Heart Hospice of Austin Ltd compare to other hospices in Austin?
Heart to Heart Hospice of Austin Ltd ranks #11 of 25 hospices based in Austin on the Scorecard score, with 3 stars.
What areas does Heart to Heart Hospice of Austin Ltd serve?
Heart to Heart Hospice of Austin Ltd reports serving 89 ZIP codes to CMS, including 76501, 76502, 76504, 76513, 76520. Call (512) 707-2600 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heart to Heart Hospice of Austin Ltd. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.