Gentiva
85% would definitely recommend
52/ 100
Bsa Hospice of the Southwest
Hospice · 5211 Sw 9TH Avenue, Amarillo, TX 79106
Family caregiver survey rating
63/ 100
Above average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 07/08/2005 · CCN 671501
- Rank in Amarillo
- #1 of 5 hospices
- Rank in Texas
- #120 of 584 scored hospices
- Average daily census
- 175 patients
- County
- Potter
- Service area
- 62 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 99.6% | 94.7% | 96.2% | Better |
| Visits in the last days of life | 83.3% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 8.4 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 3 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 83% | 81% | 82% | About the same |
| Always provided timely help | 81% | 77% | 78% | Better |
| Always treated patient with respect | 91% | 90% | 91% | About the same |
| Right amount of emotional and spiritual support | 90% | 89% | 91% | About the same |
| Always got help for pain and symptoms | 79% | 76% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 84% | 81% | 83% | About the same |
| Would definitely recommend | 88% | 83% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 6 of 10 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.3% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 17% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 11.3% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 28.2% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 12.7% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2.8% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $12,371 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 22.7 | — | 19.9 | Better |
| Skilled nursing minutes on weekends (% of minutes) | 10.8% | — | 9.6% | Better |
| Visits near death (% of decedents) | 99.6% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer25%
Dementia22%
Stroke4%
Heart/circulatory disease25%
Respiratory disease10%
Other conditions15%
Where care is provided
Private home54%
Assisted living10%
Nursing facility36%
Location and service area
ZIP codes served (62)
76904, 77546, 77590, 78654, 79007, 79008, 79010, 79011, 79012, 79014, 79015, 79019, 79025, 79027, 79029, 79035, 79036, 79039, 79042, 79043, 79045, 79054, 79057, 79061, 79063, 79065, 79068, 79070, 79072, 79078, 79079, 79080, 79081, 79083, 79086, 79088, 79092, 79095, 79096, 79097, 79098, 79101, 79102, 79103, 79104, 79105, 79106, 79107, 79108, 79109, 79110, 79114, 79116, 79117, 79118, 79119, 79120, 79121, 79124, 79159, 79226, 79708
Other hospices in Amarillo
High Plains Senior Care Hospice
79% would definitely recommend
43/ 100
Enhabit Hospice
81% would definitely recommend
38/ 100
Not rated
Kinder Hearts Hospice of Amarillo
80% would definitely recommend
27/ 100
Not rated
Frequently asked questions
Is Bsa Hospice of the Southwest Medicare-certified?
Yes. Bsa Hospice of the Southwest (CMS Certification Number 671501) has been Medicare-certified since 07/08/2005, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Bsa Hospice of the Southwest compare to other hospices in Amarillo?
Bsa Hospice of the Southwest ranks #1 of 5 hospices based in Amarillo on the Scorecard score, with 4 stars.
What areas does Bsa Hospice of the Southwest serve?
Bsa Hospice of the Southwest reports serving 62 ZIP codes to CMS, including 76904, 77546, 77590, 78654, 79007. Call (806) 356-0026 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Bsa Hospice of the Southwest. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.