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Smoky Mountain Home Health and Hospice, I N C

Hospice ยท 222 Heritage Blvd, Newport, TN 37821

๐Ÿ“ž (423) 623-0233

Family caregiver survey rating
78/ 100
Above average

At a glance

Ownership
For-Profit
Medicare-certified
Since 06/23/1994 ยท CCN 441550
Rank in Tennessee
#6 of 58 scored hospices
Average daily census
312 patients
County
Cocke
Service area
105 ZIP codes (see list)

Quality of care

Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Composite process measure (7 care processes)97.4%98.9%96.2%Better
Visits in the last days of life75.3%โ€”48.3%Better
Hospice Care Index (0-10)109.68.8Better

The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0โ€“10.

What families say (CAHPS Hospice survey)

Survey results: better than the national average on 7 of 7 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Team always communicated well87%83%82%Better
Always provided timely help85%80%78%Better
Always treated patient with respect95%92%91%Better
Right amount of emotional and spiritual support93%92%91%Better
Always got help for pain and symptoms82%78%76%Better
Rated hospice 9 or 10 out of 1087%84%83%Better
Would definitely recommend93%86%85%Better

Hospice Care Index details

Claims-based indicators: better than the national average on 4 of 10 reported measures, worse on 5.

MeasureThis providerStateNationalvs. national
Continuous home care or inpatient care provided (% days)0%โ€”0.5%About the same
Gaps in nursing visits (% elections) (lower is better)50.2%โ€”52.4%Better
Early live discharges (% live discharges) (lower is better)5.6%โ€”7.3%Better
Late live discharges (% live discharges) (lower is better)47.6%โ€”37.4%Worse
Burdensome transitions, type 1 (% live discharges) (lower is better)12.7%โ€”8.5%Worse
Burdensome transitions, type 2 (% live discharges) (lower is better)4.1%โ€”2.1%Worse
Per-beneficiary spending ($) (lower is better)$17,751โ€”$19,227Better
Nurse care minutes per routine home care day9.4โ€”19.9Worse
Skilled nursing minutes on weekends (% of minutes)7.1%โ€”9.6%Worse
Visits near death (% of decedents)96.2%โ€”89.3%Better

These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.

Who this hospice cares for

Patient diagnoses

Cancer18%
Dementia26%
Stroke6%
Heart/circulatory disease22%
Respiratory disease13%
Other conditions17%

Where care is provided

Private home56%
Assisted living19%
Nursing facility24%

Location and service area

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ZIP codes served (105)

24201, 24327, 37601, 37604, 37615, 37616, 37617, 37618, 37620, 37641, 37642, 37645, 37656, 37659, 37660, 37663, 37664, 37665, 37681, 37686, 37701, 37708, 37709, 37711, 37713, 37715, 37716, 37721, 37722, 37724, 37725, 37727, 37738, 37743, 37745, 37752, 37753, 37754, 37760, 37763, 37764, 37769, 37772, 37774, 37777, 37801, 37802, 37803, 37804, 37807, 37809, 37810, 37811, 37813, 37814, 37816, 37818, 37820, 37821, 37825, 37830, 37843, 37846, 37849, 37854, 37857, 37860, 37861, 37862, 37863, 37864, 37865, 37866, 37869, 37870, 37871, 37873, 37876, 37877, 37879, 37880, 37881, 37888, 37890, 37891, 37902, 37909, 37912, 37914, 37915, 37916, 37917, 37918, 37919, 37920, 37921, 37922, 37923, 37924, 37928, 37931, 37932, 37934, 37938, 37950

Frequently asked questions

Is Smoky Mountain Home Health and Hospice, I N C Medicare-certified?
Yes. Smoky Mountain Home Health and Hospice, I N C (CMS Certification Number 441550) has been Medicare-certified since 06/23/1994, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Smoky Mountain Home Health and Hospice, I N C compare to other hospices in Newport?
Smoky Mountain Home Health and Hospice, I N C is the only hospice based in Newport; providers in nearby cities may also serve the area.
What areas does Smoky Mountain Home Health and Hospice, I N C serve?
Smoky Mountain Home Health and Hospice, I N C reports serving 105 ZIP codes to CMS, including 24201, 24327, 37601, 37604, 37615. Call (423) 623-0233 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Smoky Mountain Home Health and Hospice, I N C. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.