Hospice & Palliative Care Palmetto Region- Greenville County
89% would definitely recommend
71/ 100
Medical Services of America Hospice of the Upstate
Hospice · 528 Howell Road, Suite 20, Greenville, SC 29615
Family caregiver survey rating
61/ 100
Above average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 09/29/2004 · CCN 421554
- Rank in Greenville
- #4 of 7 hospices
- Rank in South Carolina
- #28 of 70 scored hospices
- Average daily census
- 74 patients
- County
- Greenville
- Service area
- 95 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 96.1% | 97.8% | 96.2% | About the same |
| Visits in the last days of life | 73.2% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 9.1 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 4 of 7 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 81% | 83% | 82% | About the same |
| Always provided timely help | 82% | 79% | 78% | Better |
| Always treated patient with respect | 94% | 92% | 91% | Better |
| Right amount of emotional and spiritual support | 89% | 90% | 91% | Worse |
| Always got help for pain and symptoms | 83% | 77% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 84% | 83% | 83% | About the same |
| Would definitely recommend | 87% | 86% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 3 of 10 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 61.4% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 5% | — | 7.3% | Better |
| Late live discharges (% live discharges) (lower is better) | 37.8% | — | 37.4% | About the same |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 9.2% | — | 8.5% | About the same |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.7% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $17,557 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 10.4 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 6.7% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 94.1% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer22%
Dementia33%
Heart/circulatory disease20%
Respiratory disease9%
Other conditions16%
Where care is provided
Private home69%
Assisted living28%
Nursing facility1%
Skilled nursing facility3%
Location and service area
ZIP codes served (95)
29002, 29006, 29015, 29036, 29054, 29055, 29070, 29072, 29075, 29105, 29108, 29126, 29127, 29129, 29138, 29145, 29166, 29171, 29177, 29178, 29303, 29306, 29316, 29322, 29323, 29325, 29330, 29334, 29341, 29349, 29351, 29353, 29355, 29356, 29360, 29369, 29376, 29379, 29385, 29388, 29601, 29605, 29607, 29609, 29615, 29617, 29620, 29621, 29624, 29627, 29628, 29630, 29638, 29640, 29642, 29643, 29645, 29646, 29649, 29650, 29651, 29653, 29655, 29657, 29662, 29664, 29666, 29669, 29671, 29672, 29673, 29678, 29680, 29681, 29686, 29687, 29689, 29690, 29691, 29693, 29697, 29704, 29706, 29707, 29708, 29710, 29712, 29714, 29715, 29720, 29730, 29732, 29745, 29819, 29835
Other hospices in Greenville
Family Hospice of Greenville LLC
92% would definitely recommend
65/ 100
Interim Healthcare of the Upstate Hospice
86% would definitely recommend
64/ 100
Affinity Hospice - Anderson
74% would definitely recommend
32/ 100
Not rated
15/ 100
Not rated
Frequently asked questions
Is Medical Services of America Hospice of the Upstate Medicare-certified?
Yes. Medical Services of America Hospice of the Upstate (CMS Certification Number 421554) has been Medicare-certified since 09/29/2004, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Medical Services of America Hospice of the Upstate compare to other hospices in Greenville?
Medical Services of America Hospice of the Upstate ranks #4 of 7 hospices based in Greenville on the Scorecard score, with 4 stars.
What areas does Medical Services of America Hospice of the Upstate serve?
Medical Services of America Hospice of the Upstate reports serving 95 ZIP codes to CMS, including 29002, 29006, 29015, 29036, 29054. Call (864) 627-4270 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Medical Services of America Hospice of the Upstate. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.