Penn Medicine Hospice
81% would definitely recommend
33/ 100
Heartland Hospice (Philadelphia)
Hospice · 333 E City Avenue Suite 401, Bala Cynwyd, PA 19004
Not rated Family caregiver survey rating
25/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 05/26/1993 · CCN 391570
- Rank in Bala Cynwyd
- #2 of 2 hospices
- Rank in Pennsylvania
- #150 of 162 scored hospices
- Average daily census
- 18 patients
- County
- Montgomery
- Service area
- 92 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 1 of 3 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 93.1% | 95.6% | 96.2% | Worse |
| Visits in the last days of life | 50.4% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 9 | 9 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 0 of 7 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 80% | 82% | 82% | Worse |
| Always provided timely help | 71% | 79% | 78% | Worse |
| Always treated patient with respect | 86% | 92% | 91% | Worse |
| Right amount of emotional and spiritual support | 90% | 91% | 91% | About the same |
| Always got help for pain and symptoms | 70% | 77% | 76% | Worse |
| Rated hospice 9 or 10 out of 10 | 79% | 83% | 83% | Worse |
| Would definitely recommend | 76% | 85% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 1 of 10 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 56.7% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 10.8% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 62.2% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 2.7% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2.7% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $20,268 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 11 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 5.9% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 86.9% | — | 89.3% | Worse |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer21%
Dementia31%
Stroke26%
Where care is provided
Private home43%
Assisted living19%
Nursing facility38%
Location and service area
ZIP codes served (92)
18901, 18902, 18914, 18925, 18929, 18936, 18940, 18942, 18944, 18951, 18954, 18966, 18974, 19001, 19002, 19003, 19004, 19006, 19007, 19010, 19020, 19027, 19030, 19038, 19040, 19041, 19044, 19046, 19050, 19053, 19054, 19055, 19057, 19067, 19075, 19083, 19090, 19096, 19103, 19104, 19111, 19114, 19115, 19116, 19118, 19119, 19122, 19124, 19126, 19127, 19128, 19129, 19130, 19131, 19132, 19133, 19134, 19138, 19139, 19140, 19143, 19144, 19145, 19147, 19148, 19149, 19150, 19151, 19152, 19153, 19154, 19320, 19355, 19372, 19380, 19382, 19401, 19403, 19406, 19426, 19428, 19438, 19440, 19446, 19454, 19460, 19462, 19468, 19473, 19490, 19525, 19601
Other hospices in Bala Cynwyd
Frequently asked questions
Is Heartland Hospice (Philadelphia) Medicare-certified?
Yes. Heartland Hospice (Philadelphia) (CMS Certification Number 391570) has been Medicare-certified since 05/26/1993, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Heartland Hospice (Philadelphia) compare to other hospices in Bala Cynwyd?
Heartland Hospice (Philadelphia) ranks #2 of 2 hospices based in Bala Cynwyd on the Scorecard score.
What areas does Heartland Hospice (Philadelphia) serve?
Heartland Hospice (Philadelphia) reports serving 92 ZIP codes to CMS, including 18901, 18902, 18914, 18925, 18929. Call (610) 941-6700 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heartland Hospice (Philadelphia). Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.