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Haywood Hospice and Palliative Care

Hospice ยท 13 Haywood Office Park, Suite 105, Waynesville, NC 28785

๐Ÿ“ž (828) 452-5039

Family caregiver survey rating
64/ 100
Above average

At a glance

Ownership
For-Profit
Medicare-certified
Since 11/08/1990 ยท CCN 341550
Rank in North Carolina
#40 of 72 scored hospices
Average daily census
38 patients
County
Haywood
Service area
24 ZIP codes (see list)

Quality of care

Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Composite process measure (7 care processes)100%98%96.2%Better
Visits in the last days of life73.2%โ€”48.3%Better
Hospice Care Index (0-10)109.58.8Better

The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0โ€“10.

What families say (CAHPS Hospice survey)

Survey results: better than the national average on 3 of 7 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Team always communicated well82%85%82%About the same
Always provided timely help77%81%78%About the same
Always treated patient with respect93%93%91%Better
Right amount of emotional and spiritual support92%92%91%About the same
Always got help for pain and symptoms81%79%76%Better
Rated hospice 9 or 10 out of 1083%86%83%About the same
Would definitely recommend87%88%85%Better

Hospice Care Index details

Claims-based indicators: better than the national average on 6 of 10 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Continuous home care or inpatient care provided (% days)0.4%โ€”0.5%About the same
Gaps in nursing visits (% elections) (lower is better)41.9%โ€”52.4%Better
Early live discharges (% live discharges) (lower is better)11.1%โ€”7.3%Worse
Late live discharges (% live discharges) (lower is better)22.2%โ€”37.4%Better
Burdensome transitions, type 1 (% live discharges) (lower is better)0%โ€”8.5%Better
Burdensome transitions, type 2 (% live discharges) (lower is better)0%โ€”2.1%Better
Per-beneficiary spending ($) (lower is better)$11,351โ€”$19,227Better
Nurse care minutes per routine home care day14.2โ€”19.9Worse
Skilled nursing minutes on weekends (% of minutes)7.2%โ€”9.6%Worse
Visits near death (% of decedents)96%โ€”89.3%Better

These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.

Who this hospice cares for

Patient diagnoses

Cancer30%
Heart/circulatory disease17%
Respiratory disease11%
Other conditions37%

Where care is provided

Private home84%
Assisted living1%
Nursing facility3%
Skilled nursing facility12%

Location and service area

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ZIP codes served (24)

28707, 28711, 28715, 28716, 28721, 28730, 28739, 28743, 28745, 28748, 28751, 28773, 28778, 28779, 28785, 28786, 28787, 28789, 28792, 28801, 28803, 28804, 28805, 28806

Frequently asked questions

Is Haywood Hospice and Palliative Care Medicare-certified?
Yes. Haywood Hospice and Palliative Care (CMS Certification Number 341550) has been Medicare-certified since 11/08/1990, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Haywood Hospice and Palliative Care compare to other hospices in Waynesville?
Haywood Hospice and Palliative Care is the only hospice based in Waynesville; providers in nearby cities may also serve the area.
What areas does Haywood Hospice and Palliative Care serve?
Haywood Hospice and Palliative Care reports serving 24 ZIP codes to CMS, including 28707, 28711, 28715, 28716, 28721. Call (828) 452-5039 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Haywood Hospice and Palliative Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.