65/ 100
Not rated
Cape Fear Valley Hospice and Palliative Care
Hospice · 2301 Robeson Street Suite 202, Fayetteville, NC 28305
Family caregiver survey rating
71/ 100
Above average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 09/17/1992 · CCN 341562
- Rank in Fayetteville
- #1 of 5 hospices
- Rank in North Carolina
- #29 of 72 scored hospices
- Average daily census
- 67 patients
- County
- Cumberland
- Service area
- 39 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 100% | 98% | 96.2% | Better |
| Visits in the last days of life | 66% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 9.5 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 6 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 86% | 85% | 82% | Better |
| Always provided timely help | 81% | 81% | 78% | Better |
| Always treated patient with respect | 91% | 93% | 91% | About the same |
| Right amount of emotional and spiritual support | 94% | 92% | 91% | Better |
| Always got help for pain and symptoms | 78% | 79% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 88% | 86% | 83% | Better |
| Would definitely recommend | 89% | 88% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 5 of 10 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.4% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 39.9% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 9.7% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 35.5% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 5.4% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2.2% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $14,225 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 13 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 5.9% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 93.8% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer29%
Dementia23%
Stroke7%
Heart/circulatory disease15%
Respiratory disease11%
Other conditions16%
Where care is provided
Private home89%
Assisted living4%
Nursing facility4%
Skilled nursing facility2%
Inpatient hospital1%
Location and service area
ZIP codes served (39)
27332, 27505, 27546, 28135, 28301, 28302, 28303, 28304, 28305, 28306, 28311, 28312, 28314, 28318, 28320, 28323, 28334, 28337, 28339, 28340, 28344, 28348, 28356, 28357, 28358, 28359, 28360, 28364, 28371, 28376, 28377, 28382, 28384, 28385, 28386, 28390, 28391, 28392, 28395
Other hospices in Fayetteville
Gentiva
85% would definitely recommend
59/ 100
51/ 100
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Bayada Hospice
83% would definitely recommend
48/ 100
Not rated
Frequently asked questions
Is Cape Fear Valley Hospice and Palliative Care Medicare-certified?
Yes. Cape Fear Valley Hospice and Palliative Care (CMS Certification Number 341562) has been Medicare-certified since 09/17/1992, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Cape Fear Valley Hospice and Palliative Care compare to other hospices in Fayetteville?
Cape Fear Valley Hospice and Palliative Care ranks #1 of 5 hospices based in Fayetteville on the Scorecard score, with 4 stars.
What areas does Cape Fear Valley Hospice and Palliative Care serve?
Cape Fear Valley Hospice and Palliative Care reports serving 39 ZIP codes to CMS, including 27332, 27505, 27546, 28135, 28301. Call (910) 609-6710 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Cape Fear Valley Hospice and Palliative Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.