Haven Hospice
85% would definitely recommend
55/ 100
Preferred Hospice of Missouri (Southwest), LLC
Hospice · 5340 N Towne Centre Dr, Ozark, MO 65721
Family caregiver survey rating
33/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 08/11/2008 · CCN 261635
- Rank in Ozark
- #2 of 2 hospices
- Rank in Missouri
- #105 of 118 scored hospices
- Average daily census
- 120 patients
- County
- Christian
- Service area
- 58 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 0 of 3 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 77.4% | 95.3% | 96.2% | Worse |
| Visits in the last days of life | 41.7% | — | 48.3% | Worse |
| Hospice Care Index (0-10) | 8 | 9 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 1 of 7 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 79% | 82% | 82% | Worse |
| Always provided timely help | 80% | 81% | 78% | Better |
| Always treated patient with respect | 91% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 91% | 92% | 91% | About the same |
| Always got help for pain and symptoms | 77% | 77% | 76% | About the same |
| Rated hospice 9 or 10 out of 10 | 79% | 84% | 83% | Worse |
| Would definitely recommend | 82% | 86% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 3 of 10 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 4% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 3.6% | — | 7.3% | Better |
| Late live discharges (% live discharges) (lower is better) | 61.9% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 11.9% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2.4% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $19,453 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 11.7 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 5.9% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 93.4% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer12%
Dementia24%
Stroke16%
Heart/circulatory disease20%
Respiratory disease5%
Other conditions24%
Where care is provided
Private home6%
Nursing facility4%
Skilled nursing facility89%
Location and service area
ZIP codes served (58)
63640, 65604, 65605, 65608, 65610, 65611, 65614, 65616, 65619, 65624, 65627, 65631, 65633, 65644, 65648, 65652, 65653, 65655, 65656, 65667, 65672, 65673, 65679, 65680, 65681, 65686, 65702, 65704, 65705, 65706, 65708, 65711, 65712, 65714, 65717, 65720, 65721, 65733, 65737, 65738, 65739, 65740, 65742, 65746, 65747, 65753, 65755, 65757, 65759, 65771, 65781, 65802, 65803, 65804, 65806, 65807, 65809, 65810
Other hospices in Ozark
Frequently asked questions
Is Preferred Hospice of Missouri (Southwest), LLC Medicare-certified?
Yes. Preferred Hospice of Missouri (Southwest), LLC (CMS Certification Number 261635) has been Medicare-certified since 08/11/2008, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Preferred Hospice of Missouri (Southwest), LLC compare to other hospices in Ozark?
Preferred Hospice of Missouri (Southwest), LLC ranks #2 of 2 hospices based in Ozark on the Scorecard score, with 4 stars.
What areas does Preferred Hospice of Missouri (Southwest), LLC serve?
Preferred Hospice of Missouri (Southwest), LLC reports serving 58 ZIP codes to CMS, including 63640, 65604, 65605, 65608, 65610. Call (417) 581-4968 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Preferred Hospice of Missouri (Southwest), LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.