–no score
Not rated
Heart to Heart Hospice of Southgate, LLC
Hospice · 1 Heritage Place, Suite 107, Southgate, MI 48195
Family caregiver survey rating
40/ 100
Average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 01/04/2011 · CCN 231620
- Rank in Southgate
- #1 of 2 hospices
- Rank in Michigan
- #88 of 140 scored hospices
- Average daily census
- 123 patients
- County
- Wayne
- Service area
- 71 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 100% | 97.3% | 96.2% | Better |
| Visits in the last days of life | 51.3% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 9 | 9 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 0 of 7 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 80% | 81% | 82% | Worse |
| Always provided timely help | 72% | 78% | 78% | Worse |
| Always treated patient with respect | 91% | 91% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 91% | 91% | About the same |
| Always got help for pain and symptoms | 70% | 75% | 76% | Worse |
| Rated hospice 9 or 10 out of 10 | 80% | 83% | 83% | Worse |
| Would definitely recommend | 84% | 84% | 85% | About the same |
Hospice Care Index details
Claims-based indicators: better than the national average on 3 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 1.5% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 49.6% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 7.6% | — | 7.3% | About the same |
| Late live discharges (% live discharges) (lower is better) | 42% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 19.1% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2.3% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $13,171 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 12.1 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 6.8% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 93.3% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer17%
Dementia29%
Stroke36%
Heart/circulatory disease6%
Respiratory disease8%
Other conditions7%
Where care is provided
Private home26%
Assisted living56%
Nursing facility14%
Inpatient hospital1%
Other2%
Location and service area
ZIP codes served (71)
48038, 48101, 48103, 48105, 48108, 48111, 48117, 48120, 48122, 48124, 48125, 48126, 48127, 48128, 48131, 48134, 48135, 48138, 48141, 48146, 48150, 48152, 48154, 48161, 48162, 48164, 48166, 48167, 48168, 48170, 48173, 48174, 48176, 48179, 48180, 48183, 48184, 48185, 48186, 48187, 48188, 48189, 48192, 48193, 48195, 48197, 48198, 48204, 48209, 48210, 48211, 48212, 48214, 48217, 48218, 48219, 48221, 48223, 48224, 48225, 48226, 48227, 48228, 48229, 48230, 48235, 48236, 48238, 48239, 48240, 48336
Other hospices in Southgate
Frequently asked questions
Is Heart to Heart Hospice of Southgate, LLC Medicare-certified?
Yes. Heart to Heart Hospice of Southgate, LLC (CMS Certification Number 231620) has been Medicare-certified since 01/04/2011, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Heart to Heart Hospice of Southgate, LLC compare to other hospices in Southgate?
Heart to Heart Hospice of Southgate, LLC ranks #1 of 2 hospices based in Southgate on the Scorecard score, with 3 stars.
What areas does Heart to Heart Hospice of Southgate, LLC serve?
Heart to Heart Hospice of Southgate, LLC reports serving 71 ZIP codes to CMS, including 48038, 48101, 48103, 48105, 48108. Call (734) 282-0209 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heart to Heart Hospice of Southgate, LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.