77/ 100
Not rated
Interim Healthcare of West Michigan
Hospice · 1971 East Beltline Avenue, Ne, Suite 219, Grand Rapids, MI 49525
Family caregiver survey rating
75/ 100
Above average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 02/23/2018 · CCN 231661
- Rank in Grand Rapids
- #2 of 7 hospices
- Rank in Michigan
- #19 of 140 scored hospices
- Average daily census
- 109 patients
- County
- Kent
- Service area
- 84 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 98.7% | 97.3% | 96.2% | Better |
| Visits in the last days of life | 80.6% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 9 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 7 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 85% | 81% | 82% | Better |
| Always provided timely help | 85% | 78% | 78% | Better |
| Always treated patient with respect | 94% | 91% | 91% | Better |
| Right amount of emotional and spiritual support | 93% | 91% | 91% | Better |
| Always got help for pain and symptoms | 80% | 75% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 88% | 83% | 83% | Better |
| Would definitely recommend | 88% | 84% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 1 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 60.3% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 8.1% | — | 7.3% | About the same |
| Late live discharges (% live discharges) (lower is better) | 36.5% | — | 37.4% | About the same |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 9.5% | — | 8.5% | About the same |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.4% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $19,769 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 12.2 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 5.4% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 96.1% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer5%
Dementia5%
Stroke47%
Heart/circulatory disease21%
Respiratory disease4%
Other conditions21%
Where care is provided
Private home19%
Assisted living67%
Skilled nursing facility14%
Location and service area
ZIP codes served (84)
48169, 48809, 48815, 48838, 48846, 48849, 48850, 48851, 48860, 48865, 48875, 48881, 48885, 48888, 48889, 48891, 48897, 49010, 49017, 49046, 49050, 49058, 49073, 49301, 49302, 49303, 49306, 49315, 49316, 49319, 49321, 49323, 49326, 49327, 49329, 49330, 49331, 49333, 49336, 49337, 49339, 49341, 49343, 49344, 49345, 49347, 49348, 49401, 49403, 49404, 49415, 49417, 49418, 49423, 49424, 49426, 49428, 49430, 49435, 49440, 49441, 49442, 49444, 49445, 49448, 49451, 49456, 49457, 49464, 49503, 49504, 49505, 49506, 49507, 49508, 49509, 49512, 49519, 49525, 49534, 49544, 49546, 49548, 49588
Other hospices in Grand Rapids
Emmanuel Hospice
90% would definitely recommend
66/ 100
Corewell Health Hospice & Palliative Care - West Michigan
86% would definitely recommend
58/ 100
Heartland Hospice (Grand Rapids)
85% would definitely recommend
51/ 100
Gentiva I
80% would definitely recommend
41/ 100
Frequently asked questions
Is Interim Healthcare of West Michigan Medicare-certified?
Yes. Interim Healthcare of West Michigan (CMS Certification Number 231661) has been Medicare-certified since 02/23/2018, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Interim Healthcare of West Michigan compare to other hospices in Grand Rapids?
Interim Healthcare of West Michigan ranks #2 of 7 hospices based in Grand Rapids on the Scorecard score, with 5 stars.
What areas does Interim Healthcare of West Michigan serve?
Interim Healthcare of West Michigan reports serving 84 ZIP codes to CMS, including 48169, 48809, 48815, 48838, 48846. Call (616) 229-0004 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Interim Healthcare of West Michigan. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.