The Care Team Hospice
81% would definitely recommend
14/ 100
Not rated
Hospice of Northeastern Michigan
Hospice · 830 S Otsego Ave, Gaylord, MI 49735
Family caregiver survey rating
78/ 100
Above average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 08/03/1990 · CCN 231536
- Rank in Gaylord
- #1 of 2 hospices
- Rank in Michigan
- #11 of 140 scored hospices
- Average daily census
- 195 patients
- County
- Otsego
- Service area
- 94 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 99.1% | 97.3% | 96.2% | Better |
| Visits in the last days of life | 78.2% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 9 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 7 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 87% | 81% | 82% | Better |
| Always provided timely help | 80% | 78% | 78% | Better |
| Always treated patient with respect | 94% | 91% | 91% | Better |
| Right amount of emotional and spiritual support | 94% | 91% | 91% | Better |
| Always got help for pain and symptoms | 79% | 75% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 90% | 83% | 83% | Better |
| Would definitely recommend | 92% | 84% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 4 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.2% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 48.7% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 8.7% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 51.6% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 3.3% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.1% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $16,161 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 13.6 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 7.7% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 97.5% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer25%
Dementia20%
Stroke13%
Heart/circulatory disease22%
Respiratory disease10%
Other conditions11%
Where care is provided
Private home56%
Assisted living20%
Nursing facility16%
Other8%
Location and service area
ZIP codes served (94)
48025, 48082, 48085, 48103, 48150, 48197, 48236, 48312, 48315, 48326, 48348, 48382, 48470, 48473, 48532, 48619, 48629, 48647, 48653, 48656, 48661, 48670, 48705, 48721, 48728, 48737, 48738, 48739, 48740, 48742, 48745, 48750, 48755, 48756, 48762, 49506, 49601, 49611, 49615, 49622, 49627, 49648, 49659, 49684, 49686, 49690, 49701, 49706, 49707, 49709, 49712, 49713, 49716, 49717, 49718, 49720, 49721, 49723, 49724, 49727, 49729, 49730, 49733, 49734, 49735, 49738, 49740, 49743, 49744, 49745, 49746, 49747, 49749, 49751, 49753, 49755, 49756, 49759, 49760, 49765, 49766, 49769, 49770, 49775, 49776, 49777, 49779, 49783, 49791, 49795, 49796, 49797, 49799, 49837
Other hospices in Gaylord
Frequently asked questions
Is Hospice of Northeastern Michigan Medicare-certified?
Yes. Hospice of Northeastern Michigan (CMS Certification Number 231536) has been Medicare-certified since 08/03/1990, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Hospice of Northeastern Michigan compare to other hospices in Gaylord?
Hospice of Northeastern Michigan ranks #1 of 2 hospices based in Gaylord on the Scorecard score, with 5 stars.
What areas does Hospice of Northeastern Michigan serve?
Hospice of Northeastern Michigan reports serving 94 ZIP codes to CMS, including 48025, 48082, 48085, 48103, 48150. Call (989) 731-2744 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Hospice of Northeastern Michigan. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.