Brookhaven Hospice
85% would definitely recommend
62/ 100
Faith and Family Hospice
Hospice · 400 Donald Lynch Blvd, Suite 104, Marlborough, MA 01752
Family caregiver survey rating
49/ 100
Average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 04/10/2019 · CCN 221607
- Rank in Marlborough
- #2 of 2 hospices
- Rank in Massachusetts
- #37 of 68 scored hospices
- Average daily census
- 72 patients
- County
- Middlesex
- Service area
- 68 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 97.7% | 95.5% | 96.2% | Better |
| Visits in the last days of life | 51.5% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 9 | 9.2 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 1 of 7 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 82% | 81% | 82% | About the same |
| Always provided timely help | 79% | 77% | 78% | About the same |
| Always treated patient with respect | 94% | 91% | 91% | Better |
| Right amount of emotional and spiritual support | 92% | 91% | 91% | About the same |
| Always got help for pain and symptoms | 73% | 76% | 76% | Worse |
| Rated hospice 9 or 10 out of 10 | 83% | 82% | 83% | About the same |
| Would definitely recommend | 86% | 85% | 85% | About the same |
Hospice Care Index details
Claims-based indicators: better than the national average on 3 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.2% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 45.1% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 7.9% | — | 7.3% | About the same |
| Late live discharges (% live discharges) (lower is better) | 31.6% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 5.3% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 5.3% | — | 2.1% | Worse |
| Per-beneficiary spending ($) (lower is better) | $21,070 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 13.9 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 7.4% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 88.6% | — | 89.3% | About the same |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer21%
Dementia34%
Stroke10%
Heart/circulatory disease9%
Other conditions27%
Where care is provided
Private home23%
Assisted living55%
Nursing facility13%
Skilled nursing facility9%
Location and service area
ZIP codes served (68)
01451, 01503, 01504, 01516, 01523, 01529, 01532, 01536, 01568, 01569, 01581, 01588, 01590, 01602, 01603, 01605, 01701, 01702, 01721, 01740, 01746, 01747, 01748, 01749, 01752, 01754, 01756, 01757, 01760, 01772, 01775, 01776, 01876, 01938, 02019, 02021, 02026, 02035, 02038, 02052, 02053, 02054, 02062, 02067, 02072, 02081, 02093, 02132, 02138, 02144, 02155, 02301, 02322, 02346, 02351, 02375, 02379, 02459, 02465, 02478, 02482, 02492, 02493, 02703, 02718, 02760, 02767, 02780
Other hospices in Marlborough
Frequently asked questions
Is Faith and Family Hospice Medicare-certified?
Yes. Faith and Family Hospice (CMS Certification Number 221607) has been Medicare-certified since 04/10/2019, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Faith and Family Hospice compare to other hospices in Marlborough?
Faith and Family Hospice ranks #2 of 2 hospices based in Marlborough on the Scorecard score, with 4 stars.
What areas does Faith and Family Hospice serve?
Faith and Family Hospice reports serving 68 ZIP codes to CMS, including 01451, 01503, 01504, 01516, 01523. Call (774) 405-3326 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Faith and Family Hospice. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.