St Joseph Hospice of Cenla, LLC
95% would definitely recommend
86/ 100
Not rated
Heart of Hospice
Hospice · 1001 Bayou Place, Alexandria, LA 71303
Family caregiver survey rating
52/ 100
Average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 03/31/1989 · CCN 191515
- Rank in Alexandria
- #4 of 9 hospices
- Rank in Louisiana
- #68 of 107 scored hospices
- Average daily census
- 82 patients
- County
- Rapides
- Service area
- 72 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 100% | 96.1% | 96.2% | Better |
| Visits in the last days of life | 69.3% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 9 | 8.7 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 2 of 7 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 83% | 85% | 82% | About the same |
| Always provided timely help | 80% | 82% | 78% | Better |
| Always treated patient with respect | 92% | 93% | 91% | About the same |
| Right amount of emotional and spiritual support | 87% | 92% | 91% | Worse |
| Always got help for pain and symptoms | 78% | 81% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 82% | 85% | 83% | About the same |
| Would definitely recommend | 82% | 86% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 3 of 10 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 1.3% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 56.5% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 16.6% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 31.7% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 15.2% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2.8% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $13,446 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 8.9 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 7% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 93.1% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer18%
Dementia18%
Stroke8%
Heart/circulatory disease14%
Respiratory disease20%
Other conditions23%
Where care is provided
Private home68%
Assisted living3%
Nursing facility25%
Skilled nursing facility1%
Inpatient hospital2%
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (72)
70554, 70563, 70576, 70586, 70634, 70656, 70805, 71109, 71112, 71227, 71301, 71302, 71303, 71306, 71322, 71323, 71325, 71327, 71328, 71331, 71340, 71341, 71342, 71343, 71346, 71350, 71351, 71354, 71355, 71356, 71360, 71361, 71362, 71367, 71369, 71371, 71401, 71403, 71404, 71405, 71407, 71409, 71417, 71423, 71424, 71429, 71430, 71432, 71433, 71438, 71439, 71446, 71447, 71449, 71450, 71454, 71455, 71457, 71458, 71461, 71463, 71465, 71467, 71468, 71469, 71472, 71474, 71477, 71479, 71483, 71485, 71496
Other hospices in Alexandria
Compassionate Care Hospice
91% would definitely recommend
83/ 100
Guardian Hospice Care,llc
85% would definitely recommend
66/ 100
Not rated
Passages Hospice
86% would definitely recommend
47/ 100
Not rated
Harbor Hospice of Alexandria, LP
84% would definitely recommend
45/ 100
Not rated
Frequently asked questions
Is Heart of Hospice Medicare-certified?
Yes. Heart of Hospice (CMS Certification Number 191515) has been Medicare-certified since 03/31/1989, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Heart of Hospice compare to other hospices in Alexandria?
Heart of Hospice ranks #4 of 9 hospices based in Alexandria on the Scorecard score, with 4 stars.
What areas does Heart of Hospice serve?
Heart of Hospice reports serving 72 ZIP codes to CMS, including 70554, 70563, 70576, 70586, 70634. Call (318) 880-0223 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heart of Hospice. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.