Heart of Georgia Hospice, Inc
96% would definitely recommend
78/ 100
Eternal Faith Hospice and Palliative Care
Hospice · 470 South Houston Lake Rd, Suite 100, Warner Robins, GA 31093
Not rated Family caregiver survey rating
88/ 100
Excellent
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 06/23/2014 · CCN 111745
- Rank in Warner Robins
- #1 of 5 hospices
- Rank in Georgia
- #5 of 192 scored hospices
- Average daily census
- 41 patients
- County
- Houston
- Service area
- 38 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 100% | 94% | 96.2% | Better |
| Visits in the last days of life | 71.1% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 9 | 8.8 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 7 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 91% | 82% | 82% | Better |
| Always provided timely help | 88% | 78% | 78% | Better |
| Always treated patient with respect | 97% | 91% | 91% | Better |
| Right amount of emotional and spiritual support | 96% | 90% | 91% | Better |
| Always got help for pain and symptoms | 93% | 78% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 94% | 83% | 83% | Better |
| Would definitely recommend | 95% | 85% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 2 of 10 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 59.4% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 5.3% | — | 7.3% | Better |
| Late live discharges (% live discharges) (lower is better) | 36.8% | — | 37.4% | About the same |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 12.3% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.8% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $19,843 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 15.5 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 6.6% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 92.6% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer17%
Dementia27%
Heart/circulatory disease37%
Other conditions12%
Where care is provided
Private home95%
Assisted living4%
Location and service area
ZIP codes served (38)
31005, 31006, 31008, 31014, 31017, 31020, 31028, 31029, 31030, 31031, 31032, 31033, 31036, 31038, 31044, 31046, 31047, 31052, 31057, 31063, 31066, 31068, 31069, 31076, 31078, 31088, 31091, 31092, 31093, 31098, 31201, 31204, 31206, 31210, 31211, 31216, 31217, 31220
Other hospices in Warner Robins
Georgia Hospice Care
85% would definitely recommend
67/ 100
Gentiva
89% would definitely recommend
65/ 100
Not rated
–no score
Not rated
Frequently asked questions
Is Eternal Faith Hospice and Palliative Care Medicare-certified?
Yes. Eternal Faith Hospice and Palliative Care (CMS Certification Number 111745) has been Medicare-certified since 06/23/2014, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Eternal Faith Hospice and Palliative Care compare to other hospices in Warner Robins?
Eternal Faith Hospice and Palliative Care ranks #1 of 5 hospices based in Warner Robins on the Scorecard score.
What areas does Eternal Faith Hospice and Palliative Care serve?
Eternal Faith Hospice and Palliative Care reports serving 38 ZIP codes to CMS, including 31005, 31006, 31008, 31014, 31017. Call (478) 971-1099 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Eternal Faith Hospice and Palliative Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.