Hope Hospice
90% would definitely recommend
52/ 100
American Hospice and Home Health Care Service Inc
Hospice · 7031 Koll Center Parkway, Ste. 230, Pleasanton, CA 94566
Family caregiver survey rating
23/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 04/29/2013 · CCN 551704
- Rank in Pleasanton
- #7 of 7 hospices
- Rank in California
- #401 of 605 scored hospices
- Average daily census
- 75 patients
- County
- Alameda
- Service area
- 140 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 1 of 3 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 85.1% | 93.4% | 96.2% | Worse |
| Visits in the last days of life | 8.4% | — | 48.3% | Worse |
| Hospice Care Index (0-10) | 10 | 8.3 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 0 of 7 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 75% | 79% | 82% | Worse |
| Always provided timely help | 74% | 73% | 78% | Worse |
| Always treated patient with respect | 85% | 89% | 91% | Worse |
| Right amount of emotional and spiritual support | 84% | 89% | 91% | Worse |
| Always got help for pain and symptoms | 74% | 75% | 76% | Worse |
| Rated hospice 9 or 10 out of 10 | 79% | 80% | 83% | Worse |
| Would definitely recommend | 80% | 82% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 4 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 21.1% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 4.8% | — | 7.3% | Better |
| Late live discharges (% live discharges) (lower is better) | 38.6% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 7.2% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.2% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $25,728 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 12.8 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 8.5% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 97.1% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer26%
Dementia28%
Stroke14%
Heart/circulatory disease15%
Respiratory disease5%
Other conditions14%
Where care is provided
Private home66%
Assisted living22%
Skilled nursing facility12%
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (140)
91709, 93105, 94002, 94014, 94025, 94040, 94070, 94086, 94110, 94301, 94306, 94403, 94501, 94505, 94506, 94507, 94509, 94510, 94511, 94513, 94514, 94518, 94519, 94520, 94521, 94523, 94526, 94531, 94533, 94534, 94536, 94538, 94539, 94542, 94544, 94546, 94547, 94550, 94551, 94552, 94553, 94555, 94556, 94558, 94560, 94561, 94564, 94565, 94566, 94568, 94571, 94572, 94577, 94578, 94580, 94583, 94585, 94587, 94588, 94589, 94590, 94591, 94595, 94597, 94598, 94601, 94603, 94605, 94705, 94709, 94803, 94804, 94805, 94806, 95020, 95032, 95037, 95050, 95054, 95116, 95121, 95122, 95124, 95125, 95127, 95132, 95148, 95203, 95204, 95205, 95206, 95207, 95209, 95210, 95212, 95215, 95219, 95227, 95236, 95237, 95240, 95242, 95246, 95304, 95307, 95316, 95320, 95326, 95330, 95336, 95337, 95348, 95350, 95351, 95354, 95355, 95356, 95357, 95358, 95360, 95361, 95363, 95366, 95367, 95368, 95376, 95377, 95378, 95380, 95382, 95387, 95391, 95618, 95620, 95632, 95648, 95687, 95688, 95828, 96080
Other hospices in Pleasanton
Physicians Hospice Group
86% would definitely recommend
52/ 100
Lifeguard Hospice Care, Inc
82% would definitely recommend
38/ 100
Not rated
35/ 100
Not rated
29/ 100
Not rated
Frequently asked questions
Is American Hospice and Home Health Care Service Inc Medicare-certified?
Yes. American Hospice and Home Health Care Service Inc (CMS Certification Number 551704) has been Medicare-certified since 04/29/2013, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does American Hospice and Home Health Care Service Inc compare to other hospices in Pleasanton?
American Hospice and Home Health Care Service Inc ranks #7 of 7 hospices based in Pleasanton on the Scorecard score, with 3 stars.
What areas does American Hospice and Home Health Care Service Inc serve?
American Hospice and Home Health Care Service Inc reports serving 140 ZIP codes to CMS, including 91709, 93105, 94002, 94014, 94025. Call (925) 240-6300 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with American Hospice and Home Health Care Service Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.