–no score
Not rated
Hospice of the East Bay
Hospice · 3470 Buskirk Avenue, Pleasant Hill, CA 94523
Family caregiver survey rating
61/ 100
Above average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 01/17/1989 · CCN 051547
- Rank in Pleasant Hill
- #1 of 2 hospices
- Rank in California
- #49 of 605 scored hospices
- Average daily census
- 189 patients
- County
- Contra Costa
- Service area
- 87 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 99.9% | 93.4% | 96.2% | Better |
| Visits in the last days of life | 65.5% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 8.3 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 3 of 7 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 83% | 79% | 82% | About the same |
| Always provided timely help | 75% | 73% | 78% | Worse |
| Always treated patient with respect | 91% | 89% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 89% | 91% | About the same |
| Always got help for pain and symptoms | 79% | 75% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 85% | 80% | 83% | Better |
| Would definitely recommend | 90% | 82% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 6 of 10 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.6% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 47.3% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 4.8% | — | 7.3% | Better |
| Late live discharges (% live discharges) (lower is better) | 36% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 2.7% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.2% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $19,974 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 19.3 | — | 19.9 | About the same |
| Skilled nursing minutes on weekends (% of minutes) | 11.5% | — | 9.6% | Better |
| Visits near death (% of decedents) | 94.3% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer32%
Dementia34%
Stroke6%
Heart/circulatory disease11%
Respiratory disease4%
Other conditions16%
Where care is provided
Private home50%
Assisted living43%
Nursing facility4%
Skilled nursing facility2%
Inpatient hospice unit1%
Location and service area
ZIP codes served (87)
94501, 94502, 94505, 94506, 94507, 94508, 94509, 94510, 94511, 94513, 94514, 94516, 94517, 94518, 94519, 94520, 94521, 94523, 94524, 94525, 94526, 94528, 94530, 94531, 94533, 94538, 94541, 94542, 94544, 94546, 94547, 94548, 94549, 94550, 94551, 94552, 94553, 94556, 94561, 94563, 94564, 94565, 94566, 94568, 94569, 94570, 94572, 94577, 94580, 94582, 94583, 94588, 94590, 94591, 94595, 94596, 94597, 94598, 94601, 94602, 94603, 94605, 94606, 94607, 94608, 94609, 94610, 94611, 94612, 94618, 94619, 94621, 94702, 94703, 94704, 94705, 94706, 94707, 94708, 94709, 94710, 94801, 94803, 94804, 94805, 94806, 94820
Other hospices in Pleasant Hill
Frequently asked questions
Is Hospice of the East Bay Medicare-certified?
Yes. Hospice of the East Bay (CMS Certification Number 051547) has been Medicare-certified since 01/17/1989, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Hospice of the East Bay compare to other hospices in Pleasant Hill?
Hospice of the East Bay ranks #1 of 2 hospices based in Pleasant Hill on the Scorecard score, with 4 stars.
What areas does Hospice of the East Bay serve?
Hospice of the East Bay reports serving 87 ZIP codes to CMS, including 94501, 94502, 94505, 94506, 94507. Call (925) 887-5678 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Hospice of the East Bay. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.