Memorialcare Hospice and Palliative Services
85% would definitely recommend
43/ 100
Western Horizon Hospice and Palliative Care, Inc
Hospice · 23441 S Point Dr, Suite 90, Laguna Hills, CA 92653
Not rated Family caregiver survey rating
21/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 03/15/2018 · CCN 921753
- Rank in Laguna Hills
- #3 of 5 hospices
- Rank in California
- #440 of 605 scored hospices
- Average daily census
- 24 patients
- County
- Orange
- Service area
- 40 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 0 of 3 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 83.6% | 93.4% | 96.2% | Worse |
| Visits in the last days of life | 10% | — | 48.3% | Worse |
| Hospice Care Index (0-10) | 9 | 8.3 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
Hospice Care Index details
Claims-based indicators: better than the national average on 1 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 90.6% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 7.8% | — | 7.3% | About the same |
| Late live discharges (% live discharges) (lower is better) | 52.9% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 7.8% | — | 8.5% | About the same |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $25,341 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 9.2 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 10.2% | — | 9.6% | About the same |
| Visits near death (% of decedents) | 100% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer13%
Dementia46%
Heart/circulatory disease22%
Other conditions14%
Where care is provided
Private home39%
Assisted living61%
Location and service area
ZIP codes served (40)
90501, 90505, 90621, 90630, 90807, 91103, 91321, 91722, 91730, 91739, 92234, 92503, 92604, 92612, 92620, 92626, 92627, 92630, 92647, 92648, 92653, 92657, 92660, 92663, 92677, 92683, 92691, 92692, 92704, 92705, 92707, 92780, 92801, 92802, 92804, 92806, 92807, 92841, 92868, 92886
Other hospices in Laguna Hills
39/ 100
Not rated
Care Plus Hospice
60% would definitely recommend
15/ 100
Not rated
–no score
Not rated
Frequently asked questions
Is Western Horizon Hospice and Palliative Care, Inc Medicare-certified?
Yes. Western Horizon Hospice and Palliative Care, Inc (CMS Certification Number 921753) has been Medicare-certified since 03/15/2018, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Western Horizon Hospice and Palliative Care, Inc compare to other hospices in Laguna Hills?
Western Horizon Hospice and Palliative Care, Inc ranks #3 of 5 hospices based in Laguna Hills on the Scorecard score.
What areas does Western Horizon Hospice and Palliative Care, Inc serve?
Western Horizon Hospice and Palliative Care, Inc reports serving 40 ZIP codes to CMS, including 90501, 90505, 90621, 90630, 90807. Call (855) 611-4677 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Western Horizon Hospice and Palliative Care, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.