Heart of Hospice, LLC
86% would definitely recommend
54/ 100
Area Agency on Aging of Western Arkansas Inc
Hospice · 3600 Wheeler Ave Ste 2, Fort Smith, AR 72901
Not rated Family caregiver survey rating
10/ 100
Poor
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 01/24/1986 · CCN 041502
- Rank in Fort Smith
- #3 of 3 hospices
- Rank in Arkansas
- #43 of 43 scored hospices
- Average daily census
- 16 patients
- County
- Sebastian
- Service area
- 21 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 0 of 3 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 52% | 97.8% | 96.2% | Worse |
| Visits in the last days of life | 35.2% | — | 48.3% | Worse |
| Hospice Care Index (0-10) | 7 | 9.4 | 8.8 | Worse |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
Hospice Care Index details
Claims-based indicators: better than the national average on 2 of 10 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.2% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 92.4% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 3.8% | — | 7.3% | Better |
| Late live discharges (% live discharges) (lower is better) | 73.1% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 7.7% | — | 8.5% | About the same |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 0% | — | 2.1% | Better |
| Per-beneficiary spending ($) (lower is better) | $22,788 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 5.5 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 4.4% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 88.5% | — | 89.3% | About the same |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Dementia50%
Where care is provided
Private home7%
Assisted living21%
Nursing facility36%
Skilled nursing facility35%
Inpatient hospital1%
Location and service area
ZIP codes served (21)
72901, 72902, 72903, 72904, 72908, 72916, 72921, 72923, 72936, 72937, 72940, 72941, 72944, 72946, 72951, 72952, 72956, 74563, 74948, 74954, 74959
Other hospices in Fort Smith
Mercy Hospice
82% would definitely recommend
33/ 100
Frequently asked questions
Is Area Agency on Aging of Western Arkansas Inc Medicare-certified?
Yes. Area Agency on Aging of Western Arkansas Inc (CMS Certification Number 041502) has been Medicare-certified since 01/24/1986, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Area Agency on Aging of Western Arkansas Inc compare to other hospices in Fort Smith?
Area Agency on Aging of Western Arkansas Inc ranks #3 of 3 hospices based in Fort Smith on the Scorecard score.
What areas does Area Agency on Aging of Western Arkansas Inc serve?
Area Agency on Aging of Western Arkansas Inc reports serving 21 ZIP codes to CMS, including 72901, 72902, 72903, 72904, 72908. Call (479) 783-5550 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Area Agency on Aging of Western Arkansas Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.