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Panhandle Home Health, Inc.

Home health agency · 208 Old Mill Road, Martinsburg, WV 25401

📞 (304) 263-5680

Quality of patient care star rating · Patient survey: 5★
66/ 100
Above average

At a glance

Ownership
Non-Profit
Medicare-certified
Since 04/15/1976 · CCN 517035
Rank in Martinsburg
#1 of 2 home health agencies
Rank in West Virginia
#6 of 42 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
1,200
Medicare spending
6% more than the national average per episode
Service area
20 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 12 of 16 reported measures, worse on 1.

MeasureThis providerStateNationalvs. national
Started care in a timely manner98.8%97.1%96.5%Better
Checked flu shot status53.3%60.3%64.2%Worse
Patients improved at walking or moving around92.3%92.4%88.6%Better
Patients improved at getting in and out of bed93.2%93.3%89.7%Better
Patients improved at bathing92.1%94.2%90.6%Better
Patients' breathing improved97.2%95%91.3%Better
Patients improved at taking oral medications90.9%93.5%88.1%Better
New or worsened pressure ulcers (lower is better)0%0.2%0.2%About the same
Timely action on medication issues96.1%94.7%94.5%Better
Falls with major injury (lower is better)1.5%1.1%0.9%About the same
Discharge function score84.1%76.9%71.7%Better
Health info sent to next provider96.9%80.8%81.2%Better
Health info given to patient98.1%90.1%92.2%Better
Discharged to community (risk-adjusted)96.8%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)5%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)9.4%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way93%90%89%Better
Team communicated well91%89%86%Better
Discussed medicines, pain and home safety90%84%82%Better
Rated agency 9 or 10 out of 1089%87%85%Better
Would definitely recommend90%82%79%Better

Based on 308 completed surveys (38% response rate).

Location and service area

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ZIP codes served (20)

25401, 25403, 25404, 25405, 25411, 25413, 25414, 25419, 25420, 25421, 25422, 25425, 25427, 25428, 25430, 25432, 25438, 25442, 25443, 25446

Other home health agencies in Martinsburg

West Virginia Home Health LLC

300 Foxcroft Avenue, Suite 100 B-6 25401 · (304) 260-0147
Proprietary · Medicare-certified since 2016
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
42/ 100

All 2 home health agencies in Martinsburg →

Frequently asked questions

Is Panhandle Home Health, Inc. Medicare-certified?
Yes. Panhandle Home Health, Inc. (CMS Certification Number 517035) has been Medicare-certified since 04/15/1976, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Panhandle Home Health, Inc. compare to other home health agencies in Martinsburg?
Panhandle Home Health, Inc. ranks #1 of 2 home health agencies based in Martinsburg on the Scorecard score, with 4 stars.
What areas does Panhandle Home Health, Inc. serve?
Panhandle Home Health, Inc. reports serving 20 ZIP codes to CMS, including 25401, 25403, 25404, 25405, 25411. Call (304) 263-5680 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Panhandle Home Health, Inc.. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.