Personal Touch Home Care of W. VA, Inc.
Home health agency · 300 B Prestige Park, Hurricane, WV 25526
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 09/21/2017 · CCN 517145
- Rank in West Virginia
- #36 of 42 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 309
- Medicare spending
- 14% more than the national average per episode
- Service area
- 70 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 16 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 76.7% | 97.1% | 96.5% | Worse |
| Checked flu shot status | 36.6% | 60.3% | 64.2% | Worse |
| Patients improved at walking or moving around | 77.4% | 92.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 82.3% | 93.3% | 89.7% | Worse |
| Patients improved at bathing | 82.9% | 94.2% | 90.6% | Worse |
| Patients' breathing improved | 86.3% | 95% | 91.3% | Worse |
| Patients improved at taking oral medications | 81.9% | 93.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 94.8% | 94.7% | 94.5% | About the same |
| Falls with major injury (lower is better) | 0.3% | 1.1% | 0.9% | About the same |
| Discharge function score | 63.7% | 76.9% | 71.7% | Worse |
| Health info sent to next provider | 97.3% | 80.8% | 81.2% | Better |
| Health info given to patient | 76.4% | 90.1% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 85.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.8% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.3% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 90% | 89% | About the same |
| Team communicated well | 85% | 89% | 86% | About the same |
| Discussed medicines, pain and home safety | 82% | 84% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 93% | 87% | 85% | Better |
| Would definitely recommend | 88% | 82% | 79% | Better |
Based on 85 completed surveys (14% response rate).
Location and service area
ZIP codes served (70)
25003, 25011, 25015, 25033, 25035, 25039, 25045, 25061, 25064, 25067, 25070, 25071, 25075, 25082, 25083, 25103, 25109, 25110, 25123, 25124, 25132, 25134, 25136, 25143, 25159, 25160, 25168, 25177, 25202, 25213, 25301, 25302, 25303, 25304, 25306, 25309, 25311, 25312, 25313, 25314, 25315, 25320, 25387, 25504, 25506, 25507, 25510, 25511, 25512, 25514, 25517, 25520, 25526, 25530, 25534, 25535, 25537, 25541, 25545, 25555, 25559, 25560, 25570, 25669, 25699, 25701, 25702, 25703, 25704, 25705
Frequently asked questions
Is Personal Touch Home Care of W. VA, Inc. Medicare-certified?
How does Personal Touch Home Care of W. VA, Inc. compare to other home health agencies in Hurricane?
What areas does Personal Touch Home Care of W. VA, Inc. serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Personal Touch Home Care of W. VA, Inc.. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.