Mayo Clinic Health System in Eau Claire
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
68/ 100
Almost Family
Home health agency · 3615 N. Hastings Way, Suite 100A, Eau Claire, WI 54703
Quality of patient care star rating · Patient survey: 3★
28/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/18/2003 · CCN 527281
- Rank in Eau Claire
- #3 of 3 home health agencies
- Rank in Wisconsin
- #64 of 70 scored home health agencies
- Services
- Skilled nursing, Home health aide · Not offered: Physical therapy, Occupational therapy, Speech-language pathology, Medical social services
- Medicare episodes/yr
- 24
- Medicare spending
- 14% less than the national average per episode
- Service area
- 42 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 2 of 13 reported measures, worse on 10.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 95.6% | 96.5% | Better |
| Checked flu shot status | 60.7% | 71.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 44.2% | 89.1% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 43.8% | 91.4% | 89.7% | Worse |
| Patients improved at bathing | 33.1% | 90.8% | 90.6% | Worse |
| Patients' breathing improved | 30% | 91.5% | 91.3% | Worse |
| Patients improved at taking oral medications | 36.6% | 87.4% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.4% | 0.2% | About the same |
| Timely action on medication issues | 92.7% | 96.8% | 94.5% | Worse |
| Falls with major injury (lower is better) | 2.7% | 1.4% | 0.9% | Worse |
| Discharge function score | 35.6% | 79.7% | 71.7% | Worse |
| Health info sent to next provider | 91.9% | 83.3% | 81.2% | Better |
| Health info given to patient | 75.8% | 94.8% | 92.2% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Not Available; preventable readmissions -; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 83% | 89% | 89% | Worse |
| Team communicated well | 83% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 74% | 82% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 88% | 85% | 85% | Better |
| Would definitely recommend | 81% | 78% | 79% | Better |
Based on 68 completed surveys (19% response rate).
Location and service area
ZIP codes served (42)
54013, 54027, 54601, 54603, 54616, 54635, 54636, 54650, 54656, 54660, 54669, 54701, 54703, 54720, 54722, 54724, 54725, 54726, 54727, 54728, 54729, 54730, 54732, 54734, 54738, 54739, 54741, 54742, 54745, 54747, 54751, 54754, 54755, 54757, 54758, 54760, 54763, 54767, 54768, 54770, 54771, 54773
Other home health agencies in Eau Claire
Aveanna Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
61/ 100
Frequently asked questions
Is Almost Family Medicare-certified?
Yes. Almost Family (CMS Certification Number 527281) has been Medicare-certified since 03/18/2003, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Almost Family compare to other home health agencies in Eau Claire?
Almost Family ranks #3 of 3 home health agencies based in Eau Claire on the Scorecard score, with 2 stars.
What areas does Almost Family serve?
Almost Family reports serving 42 ZIP codes to CMS, including 54013, 54027, 54601, 54603, 54616. Call (715) 831-0631 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Almost Family. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.