@heart Homecare
Home health agency ยท 349 Southport Cirlce Suite 106, Virginia Beach, VA 23452
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 06/01/2017 ยท CCN 497744
- Rank in Virginia Beach
- #4 of 11 home health agencies
- Rank in Virginia
- #36 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 764
- Medicare spending
- 1% less than the national average per episode
- Service area
- 36 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 16 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99% | 96.8% | 96.5% | Better |
| Checked flu shot status | 81.1% | 67% | 64.2% | Better |
| Patients improved at walking or moving around | 100% | 88.4% | 88.6% | Better |
| Patients improved at getting in and out of bed | 100% | 90.8% | 89.7% | Better |
| Patients improved at bathing | 98.9% | 90.3% | 90.6% | Better |
| Patients' breathing improved | 98.4% | 91.7% | 91.3% | Better |
| Patients improved at taking oral medications | 100% | 88% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 99.7% | 95.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 1% | 0.9% | 0.9% | About the same |
| Discharge function score | 85.7% | 73.6% | 71.7% | Better |
| Health info sent to next provider | 84.1% | 78% | 81.2% | Better |
| Health info given to patient | 92.6% | 92.6% | 92.2% | About the same |
| Discharged to community (risk-adjusted) | 77.1% | โ | 77.7% | About the same |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.7% | โ | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.3% | โ | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 85% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 83% | 80% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 85% | 85% | 85% | About the same |
| Would definitely recommend | 74% | 79% | 79% | Worse |
Based on 140 completed surveys (21% response rate).
Location and service area
ZIP codes served (36)
23320, 23321, 23322, 23323, 23324, 23325, 23434, 23435, 23451, 23452, 23453, 23454, 23455, 23456, 23457, 23462, 23464, 23502, 23503, 23504, 23505, 23507, 23508, 23509, 23510, 23513, 23518, 23523, 23663, 23666, 23669, 23701, 23702, 23703, 23704, 23707
Other home health agencies in Virginia Beach
Centerwell Home Health (Va Beach)
Fni Healthcare, Inc
Generations Home Health
Interim Healthcare
Frequently asked questions
Is @heart Homecare Medicare-certified?
How does @heart Homecare compare to other home health agencies in Virginia Beach?
What areas does @heart Homecare serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with @heart Homecare. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.