Remedy Home Health Corp
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
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Not rated
Carilion Home Care Franklin
Home health agency · 390 South Main St Suite 105, Rocky Mount, VA 24151
Quality of patient care star rating · Patient survey: 5★
60/ 100
Above average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 11/21/1984 · CCN 497038
- Rank in Rocky Mount
- #1 of 2 home health agencies
- Rank in Virginia
- #43 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,506
- Medicare spending
- 13% less than the national average per episode
- Service area
- 24 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 16 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.6% | 96.8% | 96.5% | Better |
| Checked flu shot status | 65.8% | 67% | 64.2% | Better |
| Patients improved at walking or moving around | 85.8% | 88.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 88.9% | 90.8% | 89.7% | About the same |
| Patients improved at bathing | 87.1% | 90.3% | 90.6% | Worse |
| Patients' breathing improved | 90.7% | 91.7% | 91.3% | About the same |
| Patients improved at taking oral medications | 80.9% | 88% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 99.6% | 95.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.9% | 0.9% | 0.9% | About the same |
| Discharge function score | 79.9% | 73.6% | 71.7% | Better |
| Health info sent to next provider | 98.3% | 78% | 81.2% | Better |
| Health info given to patient | 99.6% | 92.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 91.4% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.2% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.2% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 89% | 89% | Better |
| Team communicated well | 91% | 86% | 86% | Better |
| Discussed medicines, pain and home safety | 85% | 80% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 91% | 85% | 85% | Better |
| Would definitely recommend | 89% | 79% | 79% | Better |
Based on 558 completed surveys (26% response rate).
Location and service area
ZIP codes served (24)
24054, 24055, 24065, 24067, 24078, 24082, 24088, 24089, 24092, 24101, 24102, 24112, 24115, 24121, 24133, 24137, 24148, 24151, 24161, 24165, 24168, 24171, 24176, 24184
Other home health agencies in Rocky Mount
Frequently asked questions
Is Carilion Home Care Franklin Medicare-certified?
Yes. Carilion Home Care Franklin (CMS Certification Number 497038) has been Medicare-certified since 11/21/1984, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Carilion Home Care Franklin compare to other home health agencies in Rocky Mount?
Carilion Home Care Franklin ranks #1 of 2 home health agencies based in Rocky Mount on the Scorecard score, with 3 stars.
What areas does Carilion Home Care Franklin serve?
Carilion Home Care Franklin reports serving 24 ZIP codes to CMS, including 24054, 24055, 24065, 24067, 24078. Call (540) 489-6383 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Carilion Home Care Franklin. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.