James River Home Health Care LLC

Home health agency · 3831 Old Forest Rd Suite 3, Lynchburg, VA 24501

Phone not listed

Quality of patient care star rating · Patient survey: 4★

43/ 100

Average

At a glance

Ownership: -
Medicare-certified: Since 11/04/2022 · CCN 497796
Rank in Lynchburg: #5 of 6 home health agencies
Rank in Virginia: #136 of 191 scored home health agencies
Services: Not reported · Not offered: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 138
Medicare spending: 6% more than the national average per episode
Service area: 39 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 16 reported measures, worse on 7.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.4%	96.8%	96.5%	Better
Checked flu shot status	72.7%	67%	64.2%	Better
Patients improved at walking or moving around	81.6%	88.4%	88.6%	Worse
Patients improved at getting in and out of bed	79.4%	90.8%	89.7%	Worse
Patients improved at bathing	81.4%	90.3%	90.6%	Worse
Patients' breathing improved	85.3%	91.7%	91.3%	Worse
Patients improved at taking oral medications	86%	88%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	97%	95.6%	94.5%	Better
Falls with major injury (lower is better)	3.3%	0.9%	0.9%	Worse
Discharge function score	66%	73.6%	71.7%	Worse
Health info sent to next provider	84.1%	78%	81.2%	Better
Health info given to patient	98.6%	92.6%	92.2%	Better
Discharged to community (risk-adjusted)	84.4%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.1%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Care given in a professional way	85%	89%	89%	Worse
Team communicated well	87%	86%	86%	About the same
Discussed medicines, pain and home safety	87%	80%	82%	Better
Rated agency 9 or 10 out of 10	76%	85%	85%	Worse
Would definitely recommend	73%	79%	79%	Worse

Based on 47 completed surveys (20% response rate).

Location and service area

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ZIP codes served (39)

22922, 22967, 22971, 23235, 23937, 23963, 24101, 24104, 24121, 24122, 24501, 24502, 24503, 24504, 24505, 24517, 24521, 24522, 24523, 24526, 24528, 24531, 24536, 24538, 24550, 24551, 24553, 24554, 24556, 24557, 24563, 24565, 24571, 24572, 24574, 24577, 24588, 24590, 24593