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41/ 100
Twin County Regional Home Health
Home health agency · 104 Cranberry Rd Ste 100B, Galax, VA 24333
Quality of patient care star rating
49/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 04/16/1985 · CCN 497040
- Rank in Galax
- #1 of 3 home health agencies
- Rank in Virginia
- #99 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 599
- Medicare spending
- 13% less than the national average per episode
- Service area
- 16 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 16 reported measures, worse on 10.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 88.7% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 37.9% | 67% | 64.2% | Worse |
| Patients improved at walking or moving around | 86.2% | 88.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 83.5% | 90.8% | 89.7% | Worse |
| Patients improved at bathing | 89.4% | 90.3% | 90.6% | Worse |
| Patients' breathing improved | 87% | 91.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 90.2% | 88% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 75.9% | 95.6% | 94.5% | Worse |
| Falls with major injury (lower is better) | 4.3% | 0.9% | 0.9% | Worse |
| Discharge function score | 66.7% | 73.6% | 71.7% | Worse |
| Health info sent to next provider | 69.4% | 78% | 81.2% | Worse |
| Health info given to patient | 100% | 92.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 87.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10.4% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 96% | 89% | 89% | Better |
| Team communicated well | 80% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 97% | 80% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 93% | 85% | 85% | Better |
| Would definitely recommend | 84% | 79% | 79% | Better |
Based on 26 completed surveys (26% response rate).
Location and service area
ZIP codes served (16)
24076, 24120, 24292, 24312, 24317, 24325, 24326, 24328, 24330, 24333, 24343, 24348, 24350, 24363, 24378, 24381
Other home health agencies in Galax
Blue Ridge Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
35/ 100
Frequently asked questions
Is Twin County Regional Home Health Medicare-certified?
Yes. Twin County Regional Home Health (CMS Certification Number 497040) has been Medicare-certified since 04/16/1985, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Twin County Regional Home Health compare to other home health agencies in Galax?
Twin County Regional Home Health ranks #1 of 3 home health agencies based in Galax on the Scorecard score, with 3 stars.
What areas does Twin County Regional Home Health serve?
Twin County Regional Home Health reports serving 16 ZIP codes to CMS, including 24076, 24120, 24292, 24312, 24317. Call (276) 236-7935 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Twin County Regional Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.