Home & Heart Health, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
64/ 100
Human Touch Home Health
Home health agency · 1701 Fall Hill Ave 101, Fredericksburg, VA 22401
Quality of patient care star rating
32/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 01/10/2001 · CCN 497567
- Rank in Fredericksburg
- #6 of 9 home health agencies
- Rank in Virginia
- #181 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 111
- Medicare spending
- 12% more than the national average per episode
- Service area
- 19 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 96.8% | 96.5% | Better |
| Checked flu shot status | 77.8% | 67% | 64.2% | Better |
| Patients improved at walking or moving around | 77.8% | 88.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 83% | 90.8% | 89.7% | Worse |
| Patients improved at bathing | 82.5% | 90.3% | 90.6% | Worse |
| Patients' breathing improved | 85.2% | 91.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 82.8% | 88% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.7% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 97.8% | 95.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.6% | 0.9% | 0.9% | About the same |
| Discharge function score | 62.6% | 73.6% | 71.7% | Worse |
| Health info sent to next provider | 61.4% | 78% | 81.2% | Worse |
| Health info given to patient | 87% | 92.6% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 84.5% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 15.8% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 80% | 89% | 89% | Worse |
| Team communicated well | 76% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 48% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 68% | 85% | 85% | Worse |
| Would definitely recommend | 59% | 79% | 79% | Worse |
Based on 17 completed surveys (13% response rate).
Location and service area
ZIP codes served (19)
22401, 22405, 22406, 22407, 22408, 22427, 22443, 22485, 22508, 22534, 22546, 22551, 22553, 22554, 22556, 22580, 22701, 22712, 23117
Other home health agencies in Fredericksburg
Mary Washington Home Health Agency
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
60/ 100
Medi Home Health Agency
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
Nayar Health Care Fredericksburg LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
54/ 100
James River Home Health Care LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
47/ 100
Frequently asked questions
Is Human Touch Home Health Medicare-certified?
Yes. Human Touch Home Health (CMS Certification Number 497567) has been Medicare-certified since 01/10/2001, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Human Touch Home Health compare to other home health agencies in Fredericksburg?
Human Touch Home Health ranks #6 of 9 home health agencies based in Fredericksburg on the Scorecard score, with 2.5 stars.
What areas does Human Touch Home Health serve?
Human Touch Home Health reports serving 19 ZIP codes to CMS, including 22401, 22405, 22406, 22407, 22408. Call (703) 726-0110 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Human Touch Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.