Interim Healthcare - Christiansburg
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
45/ 100
Warm Hearth at Home Inc
Home health agency · 100 Arbor Drive Suite 108, Christiansburg, VA 24073
Quality of patient care star rating · Patient survey: 4★
35/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 09/26/2016 · CCN 497733
- Rank in Christiansburg
- #3 of 3 home health agencies
- Rank in Virginia
- #172 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Home health aide · Not offered: Medical social services
- Medicare episodes/yr
- 642
- Medicare spending
- 5% less than the national average per episode
- Service area
- 32 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 2 of 16 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 95.2% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 72.5% | 67% | 64.2% | Better |
| Patients improved at walking or moving around | 81.4% | 88.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 83.3% | 90.8% | 89.7% | Worse |
| Patients improved at bathing | 80.4% | 90.3% | 90.6% | Worse |
| Patients' breathing improved | 85.9% | 91.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 73.7% | 88% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 93.5% | 95.6% | 94.5% | About the same |
| Falls with major injury (lower is better) | 1.7% | 0.9% | 0.9% | About the same |
| Discharge function score | 60% | 73.6% | 71.7% | Worse |
| Health info sent to next provider | 58.7% | 78% | 81.2% | Worse |
| Health info given to patient | 94.1% | 92.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 77% | — | 77.7% | About the same |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.2% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 13.1% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 83% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 79% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 89% | 85% | 85% | Better |
| Would definitely recommend | 84% | 79% | 79% | Better |
Based on 165 completed surveys (32% response rate).
Location and service area
ZIP codes served (32)
24018, 24059, 24060, 24062, 24072, 24073, 24079, 24084, 24086, 24087, 24091, 24120, 24124, 24127, 24128, 24129, 24132, 24134, 24136, 24138, 24141, 24143, 24147, 24149, 24153, 24162, 24301, 24313, 24315, 24324, 24347, 24380
Other home health agencies in Christiansburg
Valley Ridge Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
39/ 100
Frequently asked questions
Is Warm Hearth at Home Inc Medicare-certified?
Yes. Warm Hearth at Home Inc (CMS Certification Number 497733) has been Medicare-certified since 09/26/2016, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Warm Hearth at Home Inc compare to other home health agencies in Christiansburg?
Warm Hearth at Home Inc ranks #3 of 3 home health agencies based in Christiansburg on the Scorecard score, with 2.5 stars.
What areas does Warm Hearth at Home Inc serve?
Warm Hearth at Home Inc reports serving 32 ZIP codes to CMS, including 24018, 24059, 24060, 24062, 24072. Call (540) 443-3428 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Warm Hearth at Home Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.