Patient's Choice Home Healthcare Corporation
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
79/ 100
Not rated
Sentara Home Care Services-Virginia Beach
Home health agency · 535 Independence Parkway Suite 100, Chesapeake, VA 23320
Quality of patient care star rating · Patient survey: 4★
46/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 06/28/2017 · CCN 497747
- Rank in Chesapeake
- #2 of 6 home health agencies
- Rank in Virginia
- #122 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 4,438
- Medicare spending
- 7% less than the national average per episode
- Service area
- 20 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 16 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 94.5% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 66.7% | 67% | 64.2% | Better |
| Patients improved at walking or moving around | 83.4% | 88.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 86.9% | 90.8% | 89.7% | Worse |
| Patients improved at bathing | 87.2% | 90.3% | 90.6% | Worse |
| Patients' breathing improved | 88.3% | 91.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 79.7% | 88% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 98.6% | 95.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 1% | 0.9% | 0.9% | About the same |
| Discharge function score | 77.7% | 73.6% | 71.7% | Better |
| Health info sent to next provider | 90.9% | 78% | 81.2% | Better |
| Health info given to patient | 97.9% | 92.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 91.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 5.2% | — | 4.1% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 7.2% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Worse Than National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 89% | 89% | 89% | About the same |
| Team communicated well | 85% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 79% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 83% | 85% | 85% | Worse |
| Would definitely recommend | 77% | 79% | 79% | Worse |
Based on 307 completed surveys (21% response rate).
Location and service area
ZIP codes served (20)
23310, 23320, 23321, 23324, 23451, 23452, 23453, 23454, 23455, 23456, 23457, 23462, 23464, 23501, 23502, 23507, 23513, 23518, 23707, 24592
Other home health agencies in Chesapeake
Medi Home Health Agency
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
43/ 100
Sentara Homecare Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
41/ 100
Comfort Care Home Health and Hospice
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
36/ 100
Nightingale Home Health Service
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Sentara Home Care Services-Virginia Beach Medicare-certified?
Yes. Sentara Home Care Services-Virginia Beach (CMS Certification Number 497747) has been Medicare-certified since 06/28/2017, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Sentara Home Care Services-Virginia Beach compare to other home health agencies in Chesapeake?
Sentara Home Care Services-Virginia Beach ranks #2 of 6 home health agencies based in Chesapeake on the Scorecard score, with 3 stars.
What areas does Sentara Home Care Services-Virginia Beach serve?
Sentara Home Care Services-Virginia Beach reports serving 20 ZIP codes to CMS, including 23310, 23320, 23321, 23324, 23451. Call (757) 553-3579 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Sentara Home Care Services-Virginia Beach. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.