Bestcare Health Services Inc

Home health agency · 1408 8TH Street, Wichita Falls, TX 76301

📞 (940) 692-9824

Quality of patient care star rating · Patient survey: 4★

33/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 03/05/2003 · CCN 679231
Rank in Wichita Falls: #10 of 11 home health agencies
Rank in Texas: #913 of 1161 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 1,035
Medicare spending: 1% more than the national average per episode
Service area: 18 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 15 reported measures, worse on 10.

Measure	This provider	State	National	vs. national
Started care in a timely manner	92.6%	96.8%	96.5%	Worse
Checked flu shot status	88.4%	64.4%	64.2%	Better
Patients improved at walking or moving around	73.5%	85.7%	88.6%	Worse
Patients improved at getting in and out of bed	67.2%	85.8%	89.7%	Worse
Patients improved at bathing	51.3%	87.8%	90.6%	Worse
Patients' breathing improved	47%	88%	91.3%	Worse
Patients improved at taking oral medications	80.5%	86.5%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0.9%	0.2%	0.2%	About the same
Timely action on medication issues	98.8%	95.1%	94.5%	Better
Falls with major injury (lower is better)	6.2%	1.2%	0.9%	Worse
Discharge function score	61.8%	64%	71.7%	Worse
Health info sent to next provider	88.5%	81.5%	81.2%	Better
Health info given to patient	97.8%	90.7%	92.2%	Better
Discharged to community (risk-adjusted)	35.4%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	17.5%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	94%	89%	89%	Better
Team communicated well	84%	86%	86%	Worse
Discussed medicines, pain and home safety	82%	83%	82%	About the same
Rated agency 9 or 10 out of 10	86%	87%	85%	About the same
Would definitely recommend	76%	80%	79%	Worse

Based on 41 completed surveys (12% response rate).

Location and service area

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ZIP codes served (18)

76301, 76302, 76305, 76306, 76308, 76309, 76310, 76351, 76354, 76357, 76360, 76365, 76366, 76367, 76374, 76377, 76379, 76389