Reliant at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
73/ 100
New Concept Health Services Inc
Home health agency · 3800 Paluxy Dr., Suite 582, Tyler, TX 75703
Not rated Quality of patient care star rating
22/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 05/14/2001 · CCN 679039
- Rank in Tyler
- #8 of 16 home health agencies
- Rank in Texas
- #1070 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Service area
- 34 ZIP codes (see list)
Patient outcomes and care quality
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
CMS categorization: discharge to community -; preventable readmissions -; preventable hospitalizations -.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 89% | 89% | Worse |
| Team communicated well | 78% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 84% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 75% | 87% | 85% | Worse |
| Would definitely recommend | 71% | 80% | 79% | Worse |
Based on 26 completed surveys (30% response rate).
Location and service area
ZIP codes served (34)
75103, 75140, 75601, 75602, 75603, 75604, 75605, 75644, 75645, 75647, 75652, 75662, 75701, 75702, 75703, 75704, 75706, 75707, 75709, 75750, 75755, 75757, 75762, 75763, 75766, 75771, 75773, 75783, 75789, 75790, 75791, 75792, 75801, 75803
Other home health agencies in Tyler
Traditions Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
68/ 100
Paradigm Homecare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
61/ 100
Choice Homecare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
49/ 100
Christus Homecare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
49/ 100
Frequently asked questions
Is New Concept Health Services Inc Medicare-certified?
Yes. New Concept Health Services Inc (CMS Certification Number 679039) has been Medicare-certified since 05/14/2001, which means it meets federal requirements and Medicare will pay for covered home health services.
How does New Concept Health Services Inc compare to other home health agencies in Tyler?
New Concept Health Services Inc ranks #8 of 16 home health agencies based in Tyler on the Scorecard score.
What areas does New Concept Health Services Inc serve?
New Concept Health Services Inc reports serving 34 ZIP codes to CMS, including 75103, 75140, 75601, 75602, 75603. Call (903) 561-1662 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with New Concept Health Services Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.