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Goodwill Healthcare Services

Home health agency ยท 400 Chisholm Pl Ste 304 Rm 103, Plano, TX 75075

๐Ÿ“ž (214) 631-9900

Quality of patient care star rating
44/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 02/16/2010 ยท CCN 747291
Rank in Plano
#16 of 44 home health agencies
Rank in Texas
#649 of 1161 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
474
Medicare spending
18% less than the national average per episode
Service area
38 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 14 reported measures, worse on 9.

MeasureThis providerStateNationalvs. national
Started care in a timely manner81.8%96.8%96.5%Worse
Checked flu shot status47.4%64.4%64.2%Worse
Patients improved at walking or moving around62.1%85.7%88.6%Worse
Patients improved at getting in and out of bed45.9%85.8%89.7%Worse
Patients improved at bathing71%87.8%90.6%Worse
Patients' breathing improved63%88%91.3%Worse
Patients improved at taking oral medications57.6%86.5%88.1%Worse
New or worsened pressure ulcers (lower is better)0%0.2%0.2%About the same
Timely action on medication issues97%95.1%94.5%Better
Falls with major injury (lower is better)0%1.2%0.9%About the same
Discharge function score39.4%64%71.7%Worse
Health info sent to next provider93.6%81.5%81.2%Better
Health info given to patient97.1%90.7%92.2%Better
Discharged to community (risk-adjusted)31.8%โ€”77.7%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way94%89%89%Better
Team communicated well98%86%86%Better
Discussed medicines, pain and home safety92%83%82%Better
Rated agency 9 or 10 out of 1087%87%85%Better
Would definitely recommend90%80%79%Better

Based on 8 completed surveys (13% response rate).

Location and service area

Open in Google Maps

ZIP codes served (38)

75025, 75044, 75050, 75074, 75075, 75110, 75115, 75119, 75124, 75143, 75180, 75204, 75209, 75211, 75212, 75215, 75216, 75217, 75224, 75228, 75231, 75233, 75235, 75237, 75238, 75240, 75241, 75243, 75252, 75287, 75751, 75803, 76010, 76012, 76018, 76108, 76112, 76664

Other home health agencies in Plano

Purity Home Healthcare Inc

400 Chisholm Pl. Ste 304, Rm 104 75075 ยท (903) 583-7040
Proprietary ยท Medicare-certified since 2013
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
69/ 100

Clover Health LLC

400 Chisholm Pl., Ste. 304, Rm #102 75075 ยท (214) 484-2013
Proprietary ยท Medicare-certified since 2010
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
69/ 100

North Texas Home Health Care Inc

2109 W Spring Creek Pkwy Suite # 300B 75023 ยท (972) 612-4800
Proprietary ยท Medicare-certified since 2013
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
69/ 100

Discovery at Home in Texas Inc

6401 Ohio Dr Apt 1107 75024 ยท (469) 808-9145
Proprietary ยท Medicare-certified since 2003
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workHome health aide
65/ 100

Optimum Home Health Care Inc

2109 W Spring Creek Pkwy Suite #300A 75023 ยท (972) 596-6442
Proprietary ยท Medicare-certified since 2005
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
64/ 100

All 44 home health agencies in Plano โ†’

Frequently asked questions

Is Goodwill Healthcare Services Medicare-certified?
Yes. Goodwill Healthcare Services (CMS Certification Number 747291) has been Medicare-certified since 02/16/2010, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Goodwill Healthcare Services compare to other home health agencies in Plano?
Goodwill Healthcare Services ranks #16 of 44 home health agencies based in Plano on the Scorecard score, with 1.5 stars.
What areas does Goodwill Healthcare Services serve?
Goodwill Healthcare Services reports serving 38 ZIP codes to CMS, including 75025, 75044, 75050, 75074, 75075. Call (214) 631-9900 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Goodwill Healthcare Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.