Carmel Health Care Services PLLC

Home health agency · 18601 Lyndon B Johnson Fwy, Ste 425, Mesquite, TX 75150

📞 (972) 871-8100

Quality of patient care star rating

34/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/01/2006 · CCN 677949
Rank in Mesquite: #11 of 41 home health agencies
Rank in Texas: #879 of 1161 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 418
Medicare spending: 18% more than the national average per episode
Service area: 47 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 14 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	97.1%	96.8%	96.5%	About the same
Checked flu shot status	83.7%	64.4%	64.2%	Better
Patients improved at walking or moving around	64.4%	85.7%	88.6%	Worse
Patients improved at getting in and out of bed	90.3%	85.8%	89.7%	About the same
Patients improved at bathing	93.2%	87.8%	90.6%	Better
Patients' breathing improved	6.4%	88%	91.3%	Worse
Patients improved at taking oral medications	42.5%	86.5%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	98.1%	95.1%	94.5%	Better
Falls with major injury (lower is better)	0%	1.2%	0.9%	About the same
Discharge function score	59.2%	64%	71.7%	Worse
Health info sent to next provider	60.6%	81.5%	81.2%	Worse
Health info given to patient	98.6%	90.7%	92.2%	Better
Discharged to community (risk-adjusted)	33.7%	—	77.7%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	68%	89%	89%	Worse
Team communicated well	53%	86%	86%	Worse
Discussed medicines, pain and home safety	77%	83%	82%	Worse
Rated agency 9 or 10 out of 10	4%	87%	85%	Worse
Would definitely recommend	5%	80%	79%	Worse

Based on 1 completed surveys (2% response rate).

Location and service area

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ZIP codes served (47)

75051, 75052, 75062, 75104, 75115, 75116, 75119, 75137, 75146, 75150, 75165, 75203, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75224, 75227, 75228, 75232, 75234, 75237, 75238, 75241, 76001, 76002, 76011, 76036, 76103, 76104, 76105, 76107, 76108, 76110, 76112, 76119, 76123, 76132, 76133, 76134, 76140, 76148, 76210