Paz Home Health LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
71/ 100
Genuine Healthcare Services
Home health agency · 3243 N 38TH St Ste a, McAllen, TX 78501
Quality of patient care star rating · Patient survey: 4★
33/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 05/17/2012 · CCN 747702
- Rank in McAllen
- #17 of 37 home health agencies
- Rank in Texas
- #921 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 967
- Medicare spending
- 11% less than the national average per episode
- Service area
- 52 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 16 reported measures, worse on 10.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 89.3% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 30.3% | 64.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 53.1% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 58% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 50% | 87.8% | 90.6% | Worse |
| Patients' breathing improved | 43.4% | 88% | 91.3% | Worse |
| Patients improved at taking oral medications | 43% | 86.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 96.3% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.4% | 1.2% | 0.9% | About the same |
| Discharge function score | 13.4% | 64% | 71.7% | Worse |
| Health info sent to next provider | 98.5% | 81.5% | 81.2% | Better |
| Health info given to patient | 94.6% | 90.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 53.8% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.2% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 18.3% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 86% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 84% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 88% | 87% | 85% | Better |
| Would definitely recommend | 83% | 80% | 79% | Better |
Based on 61 completed surveys (21% response rate).
Location and service area
ZIP codes served (52)
74572, 77017, 77021, 77031, 77042, 77043, 77044, 77054, 77055, 77081, 77083, 77088, 77095, 77406, 77449, 77479, 77502, 78043, 78344, 78361, 78501, 78503, 78504, 78516, 78520, 78521, 78526, 78537, 78539, 78541, 78542, 78543, 78548, 78550, 78559, 78562, 78566, 78570, 78572, 78573, 78574, 78576, 78577, 78580, 78582, 78584, 78586, 78589, 78592, 78595, 78596, 78599
Other home health agencies in McAllen
Health Care Unlimited, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Allegiance Health Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Dhc Divine Health Care LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
Health Plus Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
53/ 100
Frequently asked questions
Is Genuine Healthcare Services Medicare-certified?
Yes. Genuine Healthcare Services (CMS Certification Number 747702) has been Medicare-certified since 05/17/2012, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Genuine Healthcare Services compare to other home health agencies in McAllen?
Genuine Healthcare Services ranks #17 of 37 home health agencies based in McAllen on the Scorecard score, with 1 stars.
What areas does Genuine Healthcare Services serve?
Genuine Healthcare Services reports serving 52 ZIP codes to CMS, including 74572, 77017, 77021, 77031, 77042. Call (956) 683-6296 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Genuine Healthcare Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.