Reliant at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
80/ 100
A Caring Touch Home Health Services & Hospice Care
Home health agency · 4000 South Medford Drive Suite 9W, Lufkin, TX 75901
Quality of patient care star rating · Patient survey: 2★
26/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 11/13/2008 · CCN 747006
- Rank in Lufkin
- #11 of 11 home health agencies
- Rank in Texas
- #1028 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 311
- Medicare spending
- 9% more than the national average per episode
- Service area
- 154 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 1 of 16 reported measures, worse on 12.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 91% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 25% | 64.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 79.8% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 78.6% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 79.6% | 87.8% | 90.6% | Worse |
| Patients' breathing improved | 87.2% | 88% | 91.3% | Worse |
| Patients improved at taking oral medications | 91.4% | 86.5% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 80.2% | 95.1% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.9% | 1.2% | 0.9% | About the same |
| Discharge function score | 62.7% | 64% | 71.7% | Worse |
| Health info sent to next provider | 30% | 81.5% | 81.2% | Worse |
| Health info given to patient | 51.3% | 90.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 66.5% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 15.6% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 85% | 89% | 89% | Worse |
| Team communicated well | 72% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 70% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 81% | 87% | 85% | Worse |
| Would definitely recommend | 69% | 80% | 79% | Worse |
Based on 78 completed surveys (20% response rate).
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (154)
75901, 75904, 75939, 75941, 75944, 75949, 75960, 75965, 75979, 77004, 77005, 77006, 77007, 77008, 77009, 77014, 77015, 77016, 77019, 77020, 77021, 77022, 77024, 77026, 77028, 77029, 77030, 77032, 77033, 77034, 77035, 77038, 77039, 77040, 77041, 77042, 77044, 77047, 77048, 77049, 77051, 77053, 77057, 77060, 77063, 77064, 77065, 77066, 77067, 77068, 77070, 77071, 77073, 77074, 77075, 77076, 77077, 77078, 77080, 77082, 77083, 77084, 77085, 77086, 77087, 77088, 77089, 77090, 77091, 77092, 77093, 77095, 77099, 77301, 77302, 77303, 77304, 77306, 77316, 77318, 77320, 77327, 77328, 77331, 77335, 77336, 77338, 77339, 77340, 77345, 77346, 77351, 77354, 77355, 77356, 77357, 77360, 77362, 77364, 77365, 77368, 77371, 77372, 77373, 77375, 77377, 77378, 77379, 77380, 77381, 77382, 77384, 77385, 77386, 77388, 77389, 77396, 77399, 77406, 77407, 77429, 77433, 77441, 77445, 77446, 77447, 77449, 77450, 77459, 77469, 77471, 77477, 77478, 77479, 77484, 77489, 77493, 77494, 77502, 77503, 77504, 77520, 77521, 77523, 77532, 77535, 77545, 77571, 77573, 77578, 77581, 77583, 77584, 77587
Other home health agencies in Lufkin
Dedicated Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
67/ 100
Reliant at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
67/ 100
Excel Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
64/ 100
A Pineywoods Home Health Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
56/ 100
Frequently asked questions
Is A Caring Touch Home Health Services & Hospice Care Medicare-certified?
Yes. A Caring Touch Home Health Services & Hospice Care (CMS Certification Number 747006) has been Medicare-certified since 11/13/2008, which means it meets federal requirements and Medicare will pay for covered home health services.
How does A Caring Touch Home Health Services & Hospice Care compare to other home health agencies in Lufkin?
A Caring Touch Home Health Services & Hospice Care ranks #11 of 11 home health agencies based in Lufkin on the Scorecard score, with 2.5 stars.
What areas does A Caring Touch Home Health Services & Hospice Care serve?
A Caring Touch Home Health Services & Hospice Care reports serving 154 ZIP codes to CMS, including 75901, 75904, 75939, 75941, 75944. Call (936) 632-9400 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with A Caring Touch Home Health Services & Hospice Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.