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Caprock Home Health Services Inc

Home health agency ยท 8806 University Avenue, Lubbock, TX 79423

๐Ÿ“ž (806) 792-2660

Quality of patient care star rating ยท Patient survey: 4โ˜…
56/ 100
Average

At a glance

Ownership
Government Operated
Medicare-certified
Since 01/09/1984 ยท CCN 457548
Rank in Lubbock
#6 of 14 home health agencies
Rank in Texas
#327 of 1161 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology ยท Not offered: Medical social services, Home health aide
Medicare episodes/yr
369
Medicare spending
8% less than the national average per episode
Service area
46 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 16 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Started care in a timely manner99.8%96.8%96.5%Better
Checked flu shot status69.7%64.4%64.2%Better
Patients improved at walking or moving around85.3%85.7%88.6%Worse
Patients improved at getting in and out of bed85.7%85.8%89.7%Worse
Patients improved at bathing89.9%87.8%90.6%About the same
Patients' breathing improved93.2%88%91.3%Better
Patients improved at taking oral medications84.9%86.5%88.1%Worse
New or worsened pressure ulcers (lower is better)0.2%0.2%0.2%About the same
Timely action on medication issues97.4%95.1%94.5%Better
Falls with major injury (lower is better)0.9%1.2%0.9%About the same
Discharge function score80.9%64%71.7%Better
Health info sent to next provider94%81.5%81.2%Better
Health info given to patient99.3%90.7%92.2%Better
Discharged to community (risk-adjusted)88.4%โ€”77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.4%โ€”4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)10.5%โ€”10.8%About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way91%89%89%Better
Team communicated well86%86%86%About the same
Discussed medicines, pain and home safety86%83%82%Better
Rated agency 9 or 10 out of 1091%87%85%Better
Would definitely recommend83%80%79%Better

Based on 145 completed surveys (22% response rate).

Location and service area

Open in Google Maps

ZIP codes served (46)

79032, 79041, 79043, 79052, 79064, 79072, 79235, 79241, 79250, 79311, 79312, 79313, 79316, 79322, 79329, 79331, 79336, 79339, 79342, 79343, 79350, 79356, 79357, 79358, 79363, 79364, 79366, 79367, 79371, 79373, 79381, 79382, 79401, 79403, 79404, 79407, 79410, 79411, 79412, 79413, 79414, 79415, 79416, 79423, 79424, 79702

Other home health agencies in Lubbock

Beyondfaith Homecare & Rehab LLC

6410 98TH St, Ste 200 79424 ยท (972) 203-8200
Proprietary ยท Medicare-certified since 2003
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
69/ 100

Direct Health Care Inc

7402 University Ave 79423 ยท (806) 793-3999
Proprietary ยท Medicare-certified since 1990
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
69/ 100

Centerwell Home Health

6831 82ND Street, Suite 101 79424 ยท (806) 784-3838
Government Operated ยท Medicare-certified since 2000
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
68/ 100

Cuidado Casero Home Health Lubbock

2118 Broadway 79401 ยท (806) 785-7903
Proprietary ยท Medicare-certified since 1998
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
61/ 100

Accentcare Health

2950 50TH (Hh) 79413 ยท (806) 791-2100
Proprietary ยท Medicare-certified since 2004
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ SpeechSocial workโœ“ Home health aide
58/ 100

All 14 home health agencies in Lubbock โ†’

Frequently asked questions

Is Caprock Home Health Services Inc Medicare-certified?
Yes. Caprock Home Health Services Inc (CMS Certification Number 457548) has been Medicare-certified since 01/09/1984, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Caprock Home Health Services Inc compare to other home health agencies in Lubbock?
Caprock Home Health Services Inc ranks #6 of 14 home health agencies based in Lubbock on the Scorecard score, with 3.5 stars.
What areas does Caprock Home Health Services Inc serve?
Caprock Home Health Services Inc reports serving 46 ZIP codes to CMS, including 79032, 79041, 79043, 79052, 79064. Call (806) 792-2660 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Caprock Home Health Services Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.