Harris Healthcare, Inc.

Home health agency · 550 S Edmonds Lane, Suite 102, Lewisville, TX 75067

📞 (972) 420-0489

Quality of patient care star rating

38/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 03/03/2011 · CCN 747503
Rank in Lewisville: #2 of 15 home health agencies
Rank in Texas: #794 of 1161 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 410
Medicare spending: 3% more than the national average per episode
Service area: 32 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 10.

Measure	This provider	State	National	vs. national
Started care in a timely manner	94.7%	96.8%	96.5%	Worse
Checked flu shot status	58%	64.4%	64.2%	Worse
Patients improved at walking or moving around	65.4%	85.7%	88.6%	Worse
Patients improved at getting in and out of bed	74%	85.8%	89.7%	Worse
Patients improved at bathing	72.2%	87.8%	90.6%	Worse
Patients' breathing improved	55.8%	88%	91.3%	Worse
Patients improved at taking oral medications	55.8%	86.5%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	99.1%	95.1%	94.5%	Better
Falls with major injury (lower is better)	1.8%	1.2%	0.9%	About the same
Discharge function score	40.7%	64%	71.7%	Worse
Health info sent to next provider	90.6%	81.5%	81.2%	Better
Health info given to patient	100%	90.7%	92.2%	Better
Discharged to community (risk-adjusted)	71%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	16.6%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	87%	89%	89%	Worse
Team communicated well	90%	86%	86%	Better
Discussed medicines, pain and home safety	83%	83%	82%	About the same
Rated agency 9 or 10 out of 10	85%	87%	85%	About the same
Would definitely recommend	85%	80%	79%	Better

Based on 17 completed surveys (15% response rate).

Location and service area

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ZIP codes served (32)

75010, 75022, 75025, 75028, 75038, 75056, 75057, 75060, 75061, 75062, 75065, 75067, 75075, 75077, 75093, 75208, 75252, 76092, 76201, 76205, 76207, 76208, 76209, 76210, 76226, 76227, 76247, 76249, 76258, 76259, 76262, 76266