Skip to content

Health Concepts Home Health, Inc

Home health agency · 1520 E. Rusk Street, Jacksonville, TX 75766

📞 (903) 586-8847

Quality of patient care star rating
35/ 100
Below average

At a glance

Ownership
Proprietary
Medicare-certified
Since 01/19/2005 · CCN 673120
Rank in Texas
#863 of 1161 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
44
Medicare spending
27% less than the national average per episode
Service area
14 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 1 of 13 reported measures, worse on 10.

MeasureThis providerStateNationalvs. national
Started care in a timely manner100%96.8%96.5%Better
Checked flu shot status0%64.4%64.2%Worse
Patients improved at walking or moving around60.4%85.7%88.6%Worse
Patients improved at getting in and out of bed44.8%85.8%89.7%Worse
Patients improved at bathing68.3%87.8%90.6%Worse
Patients' breathing improved48.1%88%91.3%Worse
Patients improved at taking oral medications79.5%86.5%88.1%Worse
New or worsened pressure ulcers (lower is better)0%0.2%0.2%About the same
Timely action on medication issues2.2%95.1%94.5%Worse
Falls with major injury (lower is better)0%1.2%0.9%About the same
Discharge function score0%64%71.7%Worse
Health info sent to next provider0%81.5%81.2%Worse
Health info given to patient0%90.7%92.2%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Not Available; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 2.

MeasureThis providerStateNationalvs. national
Care given in a professional way95%89%89%Better
Team communicated well79%86%86%Worse
Discussed medicines, pain and home safety97%83%82%Better
Rated agency 9 or 10 out of 1083%87%85%Worse
Would definitely recommend90%80%79%Better

Based on 17 completed surveys (27% response rate).

Location and service area

Open in Google Maps

ZIP codes served (14)

75701, 75702, 75703, 75707, 75708, 75709, 75757, 75762, 75763, 75764, 75766, 75784, 75785, 75925

Frequently asked questions

Is Health Concepts Home Health, Inc Medicare-certified?
Yes. Health Concepts Home Health, Inc (CMS Certification Number 673120) has been Medicare-certified since 01/19/2005, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Health Concepts Home Health, Inc compare to other home health agencies in Jacksonville?
Health Concepts Home Health, Inc is the only home health agency based in Jacksonville; providers in nearby cities may also serve the area.
What areas does Health Concepts Home Health, Inc serve?
Health Concepts Home Health, Inc reports serving 14 ZIP codes to CMS, including 75701, 75702, 75703, 75707, 75708. Call (903) 586-8847 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Health Concepts Home Health, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.