Xtra-Care Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
89/ 100
Phoenix Family Healthcare Inc.
Home health agency · 5625 Cypress Creek Pkwy, Ste 308, Houston, TX 77069
Quality of patient care star rating · Patient survey: 4★
65/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 08/25/2009 · CCN 747186
- Rank in Houston
- #12 of 260 home health agencies
- Rank in Texas
- #136 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 3,013
- Medicare spending
- 6% more than the national average per episode
- Service area
- 158 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 16 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.8% | 96.8% | 96.5% | Better |
| Checked flu shot status | 99.4% | 64.4% | 64.2% | Better |
| Patients improved at walking or moving around | 97.2% | 85.7% | 88.6% | Better |
| Patients improved at getting in and out of bed | 98.2% | 85.8% | 89.7% | Better |
| Patients improved at bathing | 100% | 87.8% | 90.6% | Better |
| Patients' breathing improved | 100% | 88% | 91.3% | Better |
| Patients improved at taking oral medications | 100% | 86.5% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 100% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.6% | 1.2% | 0.9% | About the same |
| Discharge function score | 52.7% | 64% | 71.7% | Worse |
| Health info sent to next provider | 100% | 81.5% | 81.2% | Better |
| Health info given to patient | 100% | 90.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 68.6% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.7% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 17.4% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 87% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 76% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 84% | 87% | 85% | About the same |
| Would definitely recommend | 80% | 80% | 79% | About the same |
Based on 129 completed surveys (23% response rate).
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (158)
75043, 75060, 75062, 75068, 75075, 75180, 75201, 75205, 75216, 75224, 75228, 75232, 75235, 75238, 75240, 75241, 75287, 76002, 76017, 76051, 76052, 76054, 76109, 76112, 76117, 76119, 76177, 76179, 76182, 77005, 77008, 77010, 77013, 77014, 77016, 77018, 77021, 77022, 77024, 77026, 77027, 77028, 77036, 77037, 77038, 77039, 77040, 77041, 77042, 77043, 77044, 77045, 77047, 77048, 77050, 77051, 77053, 77054, 77055, 77056, 77057, 77060, 77062, 77063, 77064, 77065, 77066, 77067, 77068, 77069, 77070, 77071, 77072, 77073, 77074, 77076, 77077, 77079, 77080, 77082, 77084, 77086, 77088, 77089, 77090, 77092, 77094, 77095, 77096, 77098, 77099, 77301, 77302, 77303, 77304, 77306, 77316, 77318, 77327, 77328, 77336, 77338, 77339, 77340, 77345, 77346, 77354, 77355, 77356, 77357, 77358, 77362, 77365, 77371, 77372, 77373, 77375, 77377, 77378, 77379, 77380, 77381, 77382, 77384, 77385, 77386, 77388, 77389, 77396, 77401, 77406, 77407, 77423, 77429, 77433, 77441, 77447, 77449, 77450, 77459, 77469, 77471, 77474, 77477, 77478, 77479, 77484, 77493, 77494, 77511, 77532, 77539, 77573, 77578, 77581, 77583, 77586, 77598
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Frequently asked questions
Is Phoenix Family Healthcare Inc. Medicare-certified?
Yes. Phoenix Family Healthcare Inc. (CMS Certification Number 747186) has been Medicare-certified since 08/25/2009, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Phoenix Family Healthcare Inc. compare to other home health agencies in Houston?
Phoenix Family Healthcare Inc. ranks #12 of 260 home health agencies based in Houston on the Scorecard score, with 4.5 stars.
What areas does Phoenix Family Healthcare Inc. serve?
Phoenix Family Healthcare Inc. reports serving 158 ZIP codes to CMS, including 75043, 75060, 75062, 75068, 75075. Call (281) 525-6020 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Phoenix Family Healthcare Inc.. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.