Xtra-Care Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
89/ 100
Joy Home Health Care
Home health agency · 9894 Bissonnet St Ste 215, Houston, TX 77036
Quality of patient care star rating
37/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/26/2003 · CCN 679247
- Rank in Houston
- #71 of 260 home health agencies
- Rank in Texas
- #803 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 352
- Medicare spending
- 3% more than the national average per episode
- Service area
- 63 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 2 of 16 reported measures, worse on 10.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 96.4% | 96.8% | 96.5% | About the same |
| Checked flu shot status | 50% | 64.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 87.4% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 85.2% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 88% | 87.8% | 90.6% | Worse |
| Patients' breathing improved | 91.3% | 88% | 91.3% | About the same |
| Patients improved at taking oral medications | 91.5% | 86.5% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 1.8% | 0.2% | 0.2% | Worse |
| Timely action on medication issues | 92.9% | 95.1% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0% | 1.2% | 0.9% | About the same |
| Discharge function score | 46.4% | 64% | 71.7% | Worse |
| Health info sent to next provider | 65.5% | 81.5% | 81.2% | Worse |
| Health info given to patient | 96.4% | 90.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 72.6% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.9% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 89% | 89% | Worse |
| Team communicated well | 80% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 84% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 83% | 87% | 85% | Worse |
| Would definitely recommend | 67% | 80% | 79% | Worse |
Based on 28 completed surveys (30% response rate).
Location and service area
ZIP codes served (63)
75979, 77015, 77016, 77020, 77024, 77027, 77033, 77036, 77041, 77047, 77060, 77064, 77066, 77079, 77084, 77092, 77093, 77095, 77099, 77336, 77346, 77379, 77401, 77406, 77407, 77423, 77433, 77449, 77459, 77485, 77488, 77494, 77511, 77521, 77523, 77532, 77533, 77546, 77584, 77586, 77597, 77611, 77612, 77619, 77625, 77627, 77630, 77632, 77640, 77642, 77651, 77656, 77657, 77659, 77662, 77663, 77665, 77701, 77703, 77705, 77706, 77708, 77713
Other home health agencies in Houston
Alltech Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
81/ 100
Not rated
Corazon Homecare Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
77/ 100
Not rated
Specialty Wound & Ostomy Nursing Home Care
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Vitalcaring Group
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74/ 100
Not rated
Frequently asked questions
Is Joy Home Health Care Medicare-certified?
Yes. Joy Home Health Care (CMS Certification Number 679247) has been Medicare-certified since 03/26/2003, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Joy Home Health Care compare to other home health agencies in Houston?
Joy Home Health Care ranks #71 of 260 home health agencies based in Houston on the Scorecard score, with 3 stars.
What areas does Joy Home Health Care serve?
Joy Home Health Care reports serving 63 ZIP codes to CMS, including 75979, 77015, 77016, 77020, 77024. Call (832) 288-4928 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Joy Home Health Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.