Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
63/ 100
Assistcare
Home health agency · 311 South Palestine, Suite B, Athens, TX 75751
Quality of patient care star rating · Patient survey: 2★
22/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 05/13/1997 · CCN 459266
- Rank in Athens
- #4 of 4 home health agencies
- Rank in Texas
- #1066 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 795
- Medicare spending
- 2% more than the national average per episode
- Service area
- 100 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 1 of 16 reported measures, worse on 12.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 93.9% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 58.6% | 64.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 58% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 63% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 65.6% | 87.8% | 90.6% | Worse |
| Patients' breathing improved | 65.4% | 88% | 91.3% | Worse |
| Patients improved at taking oral medications | 59.9% | 86.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 98.5% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 1% | 1.2% | 0.9% | About the same |
| Discharge function score | 39.7% | 64% | 71.7% | Worse |
| Health info sent to next provider | 58.8% | 81.5% | 81.2% | Worse |
| Health info given to patient | 65.8% | 90.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 66.6% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 13.3% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 89% | 89% | Worse |
| Team communicated well | 80% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 79% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 77% | 87% | 85% | Worse |
| Would definitely recommend | 69% | 80% | 79% | Worse |
Based on 72 completed surveys (22% response rate).
Location and service area
ZIP codes served (100)
75144, 75147, 75156, 75169, 75494, 75601, 75602, 75603, 75604, 75605, 75631, 75633, 75639, 75640, 75644, 75645, 75647, 75650, 75651, 75652, 75654, 75657, 75662, 75667, 75669, 75670, 75672, 75681, 75683, 75684, 75686, 75691, 75692, 75693, 75701, 75702, 75703, 75704, 75705, 75751, 75752, 75754, 75755, 75757, 75760, 75762, 75763, 75765, 75766, 75770, 75789, 75791, 75801, 75803, 75839, 75846, 75901, 75904, 75929, 75931, 75938, 75946, 75948, 75951, 75956, 75964, 75966, 75968, 75969, 75977, 75979, 77331, 77351, 77376, 77519, 77575, 77611, 77612, 77616, 77619, 77624, 77625, 77627, 77630, 77632, 77640, 77642, 77651, 77656, 77657, 77662, 77663, 77664, 77701, 77703, 77705, 77706, 77707, 77708, 77713
Other home health agencies in Athens
UT Health East Texas Home Health Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
Pathfinder Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
52/ 100
Frequently asked questions
Is Assistcare Medicare-certified?
Yes. Assistcare (CMS Certification Number 459266) has been Medicare-certified since 05/13/1997, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Assistcare compare to other home health agencies in Athens?
Assistcare ranks #4 of 4 home health agencies based in Athens on the Scorecard score, with 1.5 stars.
What areas does Assistcare serve?
Assistcare reports serving 100 ZIP codes to CMS, including 75144, 75147, 75156, 75169, 75494. Call (903) 657-4413 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Assistcare. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.