Tennessee Quality Care - Home Health
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56/ 100
Volunteer Homecare of West Tn
Home health agency · 68 West Main Street Po Box 25, Parsons, TN 38363
Quality of patient care star rating · Patient survey: 5★
64/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 04/11/2002 · CCN 447561
- Rank in Parsons
- #1 of 2 home health agencies
- Rank in Tennessee
- #22 of 115 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 3,102
- Medicare spending
- 2% more than the national average per episode
- Service area
- 61 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.9% | 97.5% | 96.5% | Better |
| Checked flu shot status | 65.4% | 62.2% | 64.2% | Better |
| Patients improved at walking or moving around | 90.9% | 92.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 88.9% | 93.6% | 89.7% | About the same |
| Patients improved at bathing | 93.7% | 94.2% | 90.6% | Better |
| Patients' breathing improved | 91.2% | 94.8% | 91.3% | About the same |
| Patients improved at taking oral medications | 89.1% | 92.8% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 99.2% | 93.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.4% | 1.3% | 0.9% | About the same |
| Discharge function score | 80.2% | 72.2% | 71.7% | Better |
| Health info sent to next provider | 71.3% | 80.7% | 81.2% | Worse |
| Health info given to patient | 99.6% | 90.3% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 77.6% | — | 77.7% | About the same |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 15% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 94% | 91% | 89% | Better |
| Team communicated well | 91% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 87% | 84% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 93% | 88% | 85% | Better |
| Would definitely recommend | 91% | 82% | 79% | Better |
Based on 338 completed surveys (26% response rate).
Location and service area
ZIP codes served (61)
37033, 37096, 37097, 38008, 38039, 38042, 38044, 38052, 38061, 38067, 38075, 38305, 38310, 38311, 38313, 38315, 38321, 38326, 38327, 38328, 38329, 38332, 38334, 38339, 38340, 38341, 38345, 38347, 38351, 38352, 38356, 38357, 38359, 38361, 38363, 38366, 38367, 38368, 38370, 38371, 38372, 38374, 38375, 38376, 38379, 38380, 38381, 38388, 38390, 38425, 38450, 38452, 38461, 38462, 38463, 38464, 38471, 38475, 38483, 38485, 38486
Other home health agencies in Parsons
Frequently asked questions
Is Volunteer Homecare of West Tn Medicare-certified?
Yes. Volunteer Homecare of West Tn (CMS Certification Number 447561) has been Medicare-certified since 04/11/2002, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Volunteer Homecare of West Tn compare to other home health agencies in Parsons?
Volunteer Homecare of West Tn ranks #1 of 2 home health agencies based in Parsons on the Scorecard score, with 3.5 stars.
What areas does Volunteer Homecare of West Tn serve?
Volunteer Homecare of West Tn reports serving 61 ZIP codes to CMS, including 37033, 37096, 37097, 38008, 38039. Call (731) 847-8250 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Volunteer Homecare of West Tn. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.