Skip to content

Smoky Mountain Home Health and Hospice, Inc

Home health agency · 222 Heritage Blvd, Newport, TN 37821

📞 (423) 623-0233

Quality of patient care star rating · Patient survey: 5★
53/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 12/28/1982 · CCN 447195
Rank in Tennessee
#69 of 115 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
915
Medicare spending
4% less than the national average per episode
Service area
58 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 6.

MeasureThis providerStateNationalvs. national
Started care in a timely manner96.8%97.5%96.5%About the same
Checked flu shot status66.5%62.2%64.2%Better
Patients improved at walking or moving around79.6%92.6%88.6%Worse
Patients improved at getting in and out of bed85.6%93.6%89.7%Worse
Patients improved at bathing76.1%94.2%90.6%Worse
Patients' breathing improved74.4%94.8%91.3%Worse
Patients improved at taking oral medications69.5%92.8%88.1%Worse
New or worsened pressure ulcers (lower is better)0.1%0.2%0.2%About the same
Timely action on medication issues93.9%93.4%94.5%About the same
Falls with major injury (lower is better)0.9%1.3%0.9%About the same
Discharge function score70.8%72.2%71.7%About the same
Health info sent to next provider74.6%80.7%81.2%Worse
Health info given to patient99%90.3%92.2%Better
Discharged to community (risk-adjusted)90%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)3.9%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)10.1%10.8%About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way94%91%89%Better
Team communicated well93%88%86%Better
Discussed medicines, pain and home safety84%84%82%Better
Rated agency 9 or 10 out of 1094%88%85%Better
Would definitely recommend92%82%79%Better

Based on 327 completed surveys (34% response rate).

Location and service area

Open in Google Maps

ZIP codes served (58)

37601, 37604, 37615, 37616, 37617, 37618, 37620, 37641, 37642, 37645, 37656, 37659, 37660, 37663, 37664, 37665, 37681, 37686, 37690, 37708, 37709, 37711, 37713, 37715, 37722, 37724, 37725, 37727, 37743, 37745, 37752, 37753, 37760, 37764, 37809, 37810, 37811, 37813, 37814, 37815, 37818, 37820, 37821, 37825, 37843, 37857, 37860, 37861, 37862, 37869, 37870, 37876, 37877, 37879, 37881, 37888, 37890, 37891

Frequently asked questions

Is Smoky Mountain Home Health and Hospice, Inc Medicare-certified?
Yes. Smoky Mountain Home Health and Hospice, Inc (CMS Certification Number 447195) has been Medicare-certified since 12/28/1982, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Smoky Mountain Home Health and Hospice, Inc compare to other home health agencies in Newport?
Smoky Mountain Home Health and Hospice, Inc is the only home health agency based in Newport; providers in nearby cities may also serve the area.
What areas does Smoky Mountain Home Health and Hospice, Inc serve?
Smoky Mountain Home Health and Hospice, Inc reports serving 58 ZIP codes to CMS, including 37601, 37604, 37615, 37616, 37617. Call (423) 623-0233 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Smoky Mountain Home Health and Hospice, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.