Accentcare Home Health of West Tennessee, LLC

Home health agency · 855 Ridge Lake Boulevard, Suite 140, Memphis, TN 38120

📞 (901) 203-8202

Quality of patient care star rating · Patient survey: 3★

62/ 100

Above average

At a glance

Ownership: -
Medicare-certified: Since 06/13/2023 · CCN 447826
Rank in Memphis: #1 of 12 home health agencies
Rank in Tennessee: #26 of 115 scored home health agencies
Services: Not reported · Not offered: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 107
Medicare spending: 14% more than the national average per episode
Service area: 43 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 12 of 16 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Started care in a timely manner	97.5%	97.5%	96.5%	About the same
Checked flu shot status	65.9%	62.2%	64.2%	Better
Patients improved at walking or moving around	97.8%	92.6%	88.6%	Better
Patients improved at getting in and out of bed	96.4%	93.6%	89.7%	Better
Patients improved at bathing	98.9%	94.2%	90.6%	Better
Patients' breathing improved	96.1%	94.8%	91.3%	Better
Patients improved at taking oral medications	96.9%	92.8%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	98.9%	93.4%	94.5%	Better
Falls with major injury (lower is better)	0%	1.3%	0.9%	About the same
Discharge function score	79.9%	72.2%	71.7%	Better
Health info sent to next provider	98%	80.7%	81.2%	Better
Health info given to patient	99%	90.3%	92.2%	Better
Discharged to community (risk-adjusted)	79.7%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.2%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Care given in a professional way	87%	91%	89%	Worse
Team communicated well	82%	88%	86%	Worse
Discussed medicines, pain and home safety	82%	84%	82%	About the same
Rated agency 9 or 10 out of 10	85%	88%	85%	About the same
Would definitely recommend	70%	82%	79%	Worse

Based on 55 completed surveys (16% response rate).

Location and service area

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ZIP codes served (43)

38002, 38004, 38011, 38016, 38017, 38018, 38019, 38023, 38028, 38049, 38053, 38057, 38058, 38060, 38066, 38068, 38103, 38104, 38106, 38107, 38108, 38109, 38111, 38112, 38114, 38115, 38116, 38117, 38118, 38119, 38120, 38122, 38125, 38126, 38127, 38128, 38133, 38134, 38135, 38138, 38139, 38141, 38680