Nhc Homecare Knoxville
✓ Nursing✓ Physical therapy✓ Occupational therapySpeech✓ Social workHome health aide
69/ 100
Covenant Homecare
Home health agency · 3001 Lake Brook Blvd Suite 101, Knoxville, TN 37909
Quality of patient care star rating · Patient survey: 5★
60/ 100
Above average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 10/04/1978 · CCN 447139
- Rank in Knoxville
- #4 of 11 home health agencies
- Rank in Tennessee
- #38 of 115 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 2,287
- Medicare spending
- 5% less than the national average per episode
- Service area
- 115 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 11 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.3% | 97.5% | 96.5% | Better |
| Checked flu shot status | 59.9% | 62.2% | 64.2% | Worse |
| Patients improved at walking or moving around | 90.9% | 92.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 92.4% | 93.6% | 89.7% | Better |
| Patients improved at bathing | 91.9% | 94.2% | 90.6% | Better |
| Patients' breathing improved | 92.4% | 94.8% | 91.3% | Better |
| Patients improved at taking oral medications | 87.4% | 92.8% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 98.3% | 93.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.7% | 1.3% | 0.9% | About the same |
| Discharge function score | 72.9% | 72.2% | 71.7% | Better |
| Health info sent to next provider | 89.8% | 80.7% | 81.2% | Better |
| Health info given to patient | 97.5% | 90.3% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 94.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 5.6% | — | 4.1% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.2% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Worse Than National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 91% | 89% | Better |
| Team communicated well | 89% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 85% | 84% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 89% | 88% | 85% | Better |
| Would definitely recommend | 84% | 82% | 79% | Better |
Based on 842 completed surveys (22% response rate).
Location and service area
ZIP codes served (115)
37354, 37385, 37701, 37705, 37708, 37709, 37710, 37713, 37714, 37715, 37716, 37719, 37721, 37722, 37723, 37724, 37725, 37726, 37727, 37729, 37737, 37738, 37742, 37748, 37752, 37754, 37755, 37756, 37757, 37760, 37762, 37763, 37764, 37766, 37769, 37770, 37771, 37772, 37774, 37777, 37779, 37801, 37803, 37804, 37806, 37807, 37813, 37814, 37820, 37821, 37825, 37828, 37829, 37830, 37840, 37841, 37843, 37845, 37846, 37847, 37848, 37849, 37852, 37853, 37854, 37860, 37861, 37862, 37863, 37865, 37866, 37868, 37870, 37871, 37872, 37874, 37876, 37877, 37879, 37880, 37881, 37882, 37885, 37886, 37887, 37888, 37890, 37891, 37892, 37902, 37909, 37912, 37914, 37915, 37916, 37917, 37918, 37919, 37920, 37921, 37922, 37923, 37924, 37931, 37932, 37934, 37938, 38555, 38557, 38558, 38571, 38572, 38574, 38578, 38583
Other home health agencies in Knoxville
Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
63/ 100
Amedisys Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
59/ 100
Adoration Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
50/ 100
Frequently asked questions
Is Covenant Homecare Medicare-certified?
Yes. Covenant Homecare (CMS Certification Number 447139) has been Medicare-certified since 10/04/1978, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Covenant Homecare compare to other home health agencies in Knoxville?
Covenant Homecare ranks #4 of 11 home health agencies based in Knoxville on the Scorecard score, with 4 stars.
What areas does Covenant Homecare serve?
Covenant Homecare reports serving 115 ZIP codes to CMS, including 37354, 37385, 37701, 37705, 37708. Call (865) 374-0600 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Covenant Homecare. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.