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Centerwell Home Health

Home health agency · 2004 American Way Suite 121, Kingsport, TN 37660

📞 (423) 230-1000

Quality of patient care star rating · Patient survey: 4★
55/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 12/12/1983 · CCN 447254
Rank in Kingsport
#2 of 2 home health agencies
Rank in Tennessee
#59 of 115 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
Medicare episodes/yr
1,562
Medicare spending
5% less than the national average per episode
Service area
46 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 10 of 16 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Started care in a timely manner100%97.5%96.5%Better
Checked flu shot status43.2%62.2%64.2%Worse
Patients improved at walking or moving around92.3%92.6%88.6%Better
Patients improved at getting in and out of bed93.2%93.6%89.7%Better
Patients improved at bathing92.9%94.2%90.6%Better
Patients' breathing improved95.7%94.8%91.3%Better
Patients improved at taking oral medications91.3%92.8%88.1%Better
New or worsened pressure ulcers (lower is better)0%0.2%0.2%About the same
Timely action on medication issues92.5%93.4%94.5%Worse
Falls with major injury (lower is better)2.2%1.3%0.9%Worse
Discharge function score72.5%72.2%71.7%About the same
Health info sent to next provider96.1%80.7%81.2%Better
Health info given to patient99.2%90.3%92.2%Better
Discharged to community (risk-adjusted)79.7%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)3.5%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)8.3%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Care given in a professional way88%91%89%About the same
Team communicated well86%88%86%About the same
Discussed medicines, pain and home safety79%84%82%Worse
Rated agency 9 or 10 out of 1078%88%85%Worse
Would definitely recommend74%82%79%Worse

Based on 153 completed surveys (23% response rate).

Location and service area

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ZIP codes served (46)

37601, 37604, 37615, 37616, 37617, 37618, 37620, 37621, 37640, 37641, 37642, 37643, 37644, 37645, 37650, 37656, 37657, 37658, 37659, 37660, 37663, 37664, 37665, 37680, 37681, 37683, 37686, 37687, 37688, 37690, 37691, 37692, 37694, 37711, 37743, 37745, 37765, 37809, 37810, 37811, 37818, 37857, 37869, 37873, 37881, 37891

Other home health agencies in Kingsport

Adoration Home Health

105 Jack White Drive 37664 · (423) 378-7331
Non-Profit · Medicare-certified since 1982
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
65/ 100

All 2 home health agencies in Kingsport →

Frequently asked questions

Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health (CMS Certification Number 447254) has been Medicare-certified since 12/12/1983, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Centerwell Home Health compare to other home health agencies in Kingsport?
Centerwell Home Health ranks #2 of 2 home health agencies based in Kingsport on the Scorecard score, with 4.5 stars.
What areas does Centerwell Home Health serve?
Centerwell Home Health reports serving 46 ZIP codes to CMS, including 37601, 37604, 37615, 37616, 37617. Call (423) 230-1000 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Centerwell Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.