Nhc Homecare Johnson City
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
66/ 100
Ballad Health Homecare
Home health agency · 509 Med Tech Parkway Suite 200, Johnson City, TN 37604
Quality of patient care star rating · Patient survey: 3★
50/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 12/07/1983 · CCN 447240
- Rank in Johnson City
- #3 of 4 home health agencies
- Rank in Tennessee
- #72 of 115 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 692
- Medicare spending
- 5% less than the national average per episode
- Service area
- 48 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 9 of 16 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 97.5% | 96.5% | Better |
| Checked flu shot status | 54.8% | 62.2% | 64.2% | Worse |
| Patients improved at walking or moving around | 91.6% | 92.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 92.2% | 93.6% | 89.7% | Better |
| Patients improved at bathing | 92.7% | 94.2% | 90.6% | Better |
| Patients' breathing improved | 94.7% | 94.8% | 91.3% | Better |
| Patients improved at taking oral medications | 88.9% | 92.8% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 41.6% | 93.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.6% | 1.3% | 0.9% | About the same |
| Discharge function score | 73.3% | 72.2% | 71.7% | Better |
| Health info sent to next provider | 92.8% | 80.7% | 81.2% | Better |
| Health info given to patient | 92.4% | 90.3% | 92.2% | About the same |
| Discharged to community (risk-adjusted) | 93.5% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 6.4% | — | 4.1% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.5% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Worse Than National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 91% | 89% | Worse |
| Team communicated well | 84% | 88% | 86% | Worse |
| Discussed medicines, pain and home safety | 78% | 84% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 84% | 88% | 85% | About the same |
| Would definitely recommend | 74% | 82% | 79% | Worse |
Based on 518 completed surveys (20% response rate).
Location and service area
ZIP codes served (48)
24201, 24202, 37601, 37602, 37604, 37605, 37615, 37616, 37617, 37618, 37620, 37621, 37625, 37640, 37641, 37642, 37643, 37644, 37645, 37650, 37656, 37657, 37658, 37659, 37660, 37662, 37663, 37664, 37665, 37680, 37681, 37683, 37686, 37687, 37688, 37690, 37691, 37692, 37694, 37699, 37711, 37743, 37745, 37760, 37810, 37818, 37857, 37873
Other home health agencies in Johnson City
Amedisys Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
Maxim Healthcare Services
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Ballad Health Homecare Medicare-certified?
Yes. Ballad Health Homecare (CMS Certification Number 447240) has been Medicare-certified since 12/07/1983, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Ballad Health Homecare compare to other home health agencies in Johnson City?
Ballad Health Homecare ranks #3 of 4 home health agencies based in Johnson City on the Scorecard score, with 4.5 stars.
What areas does Ballad Health Homecare serve?
Ballad Health Homecare reports serving 48 ZIP codes to CMS, including 24201, 24202, 37601, 37602, 37604. Call (423) 431-6146 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Ballad Health Homecare. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.