Skip to content

Caretenders

Home health agency · 100 N Keel Ridge Road Suite 102-B, Hermitage, PA 16148

📞 (724) 983-2350

Quality of patient care star rating · Patient survey: 4★
57/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 01/10/1973 · CCN 397102
Rank in Pennsylvania
#82 of 223 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Home health aide · Not offered: Medical social services
Medicare episodes/yr
420
Medicare spending
6% less than the national average per episode
Service area
34 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 2.

MeasureThis providerStateNationalvs. national
Started care in a timely manner97.3%95.9%96.5%About the same
Checked flu shot status67%67%64.2%Better
Patients improved at walking or moving around88%91%88.6%About the same
Patients improved at getting in and out of bed90.4%92.7%89.7%About the same
Patients improved at bathing91.3%92%90.6%About the same
Patients' breathing improved90.1%92.4%91.3%Worse
Patients improved at taking oral medications86.5%90.5%88.1%Worse
New or worsened pressure ulcers (lower is better)0%0.3%0.2%About the same
Timely action on medication issues95.8%94.6%94.5%Better
Falls with major injury (lower is better)1.9%0.9%0.9%About the same
Discharge function score71.5%76.5%71.7%About the same
Health info sent to next provider99.3%85.4%81.2%Better
Health info given to patient97.9%94.6%92.2%Better
Discharged to community (risk-adjusted)89%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.2%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)7.3%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way89%91%89%About the same
Team communicated well89%89%86%Better
Discussed medicines, pain and home safety89%84%82%Better
Rated agency 9 or 10 out of 1085%89%85%About the same
Would definitely recommend82%81%79%Better

Based on 110 completed surveys (31% response rate).

Location and service area

Open in Google Maps

ZIP codes served (34)

16038, 16052, 16057, 16101, 16102, 16105, 16112, 16113, 16114, 16116, 16117, 16121, 16124, 16125, 16127, 16130, 16133, 16134, 16137, 16142, 16143, 16145, 16146, 16148, 16150, 16153, 16154, 16156, 16157, 16159, 16160, 16161, 16314, 16335

Frequently asked questions

Is Caretenders Medicare-certified?
Yes. Caretenders (CMS Certification Number 397102) has been Medicare-certified since 01/10/1973, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Caretenders compare to other home health agencies in Hermitage?
Caretenders is the only home health agency based in Hermitage; providers in nearby cities may also serve the area.
What areas does Caretenders serve?
Caretenders reports serving 34 ZIP codes to CMS, including 16038, 16052, 16057, 16101, 16102. Call (724) 983-2350 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Caretenders. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.