Aleca Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
49/ 100
First Call Home Health Agency, LLC
Home health agency · 2608 Cascadia Industrial Street Se, Salem, OR 97302
Quality of patient care star rating · Patient survey: 4★
38/ 100
Below average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 05/15/2003 · CCN 387147
- Rank in Salem
- #3 of 5 home health agencies
- Rank in Oregon
- #36 of 46 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 3,202
- Medicare spending
- 13% less than the national average per episode
- Service area
- 54 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 16 reported measures, worse on 10.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.8% | 88.7% | 96.5% | Better |
| Checked flu shot status | 62.7% | 60% | 64.2% | Worse |
| Patients improved at walking or moving around | 76.4% | 85.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 81.7% | 87.9% | 89.7% | Worse |
| Patients improved at bathing | 81.2% | 87.6% | 90.6% | Worse |
| Patients' breathing improved | 76.7% | 90% | 91.3% | Worse |
| Patients improved at taking oral medications | 73.9% | 84% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.4% | 0.2% | About the same |
| Timely action on medication issues | 83.8% | 94.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1.1% | 1.4% | 0.9% | About the same |
| Discharge function score | 60.7% | 68.4% | 71.7% | Worse |
| Health info sent to next provider | 73.3% | 75.8% | 81.2% | Worse |
| Health info given to patient | 87.5% | 88.8% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 86.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.8% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.9% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 89% | 89% | About the same |
| Team communicated well | 85% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 79% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 84% | 85% | 85% | About the same |
| Would definitely recommend | 85% | 79% | 79% | Better |
Based on 329 completed surveys (21% response rate).
Location and service area
ZIP codes served (54)
97002, 97013, 97020, 97026, 97032, 97038, 97070, 97071, 97101, 97111, 97114, 97115, 97127, 97128, 97132, 97137, 97148, 97301, 97302, 97303, 97304, 97305, 97306, 97307, 97317, 97321, 97322, 97325, 97330, 97333, 97338, 97339, 97344, 97346, 97351, 97352, 97355, 97358, 97360, 97361, 97362, 97370, 97371, 97374, 97375, 97378, 97381, 97383, 97384, 97385, 97386, 97389, 97392, 97396
Other home health agencies in Salem
Mission Home Health of Salem
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
43/ 100
Amedisys Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
34/ 100
Assured Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
28/ 100
Frequently asked questions
Is First Call Home Health Agency, LLC Medicare-certified?
Yes. First Call Home Health Agency, LLC (CMS Certification Number 387147) has been Medicare-certified since 05/15/2003, which means it meets federal requirements and Medicare will pay for covered home health services.
How does First Call Home Health Agency, LLC compare to other home health agencies in Salem?
First Call Home Health Agency, LLC ranks #3 of 5 home health agencies based in Salem on the Scorecard score, with 2.5 stars.
What areas does First Call Home Health Agency, LLC serve?
First Call Home Health Agency, LLC reports serving 54 ZIP codes to CMS, including 97002, 97013, 97020, 97026, 97032. Call (503) 371-4567 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with First Call Home Health Agency, LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.